CARAHSOFT, May/June 2020

INNOVATION IN GOVERNMENT®
Designing a Better
DIGITAL EXPERIENCE
The public increasingly demands a seamless, digital government experience, especially in times of crisis. By shifting the focus to customers, agencies can enhance their ability to achieve missions and ultimately improve lives.
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Forging tighter links with customers
Developing a digital-first mindset
Maintaining productivity in times of crisis
Adapting CX on the fly with AI and cloud
How context enriches CX
The path to secure, seamless CX
The digital government of the future
Revamping the online experience for veterans
Learn more at carahsoft.com/innovation