Page 32 - Security Today, March 2020

Implementing Commercial Security State-of-the-art solution should start with a well-trained staff
BCy Jim Geyer
ommercial buildings face a universal challenge: how to manage security without encroaching on tenant privacy, comfort and experience. Safe- guarding tenants requires a multi-pronged secu- rity program that starts with a well-trained staff
and includes security professionals, closed circuit television sys- tems, access control, appropriate lighting and landscaping that ensures the identification and prevention of crime.
A security event can do considerable harm to a building’s rep- utation. When it comes to commercial property security, prop- erty owners and managers have to control the cost of services, provide good customer service to enhance tenant satisfaction and reduce vacancies, and make sure they are keeping their ten- ants and visitors safe.
More of today’s commercial buildings employ networked “smart” technology that manages access to a facility via access control, monitored alarms, and a video management system
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(CCTV). Whether it is a large commercial facility or a mid-sized office building, a state-of-the-art integrated security solution in conjunction with a professional uniformed guarding service can ensure a higher level of security.
Facility managers need to artfully juggle providing discreet security for their tenants while ensuring that their experience in the building is pleasurable and worry-free. Tenants and visitors require a high level of trust in the establishments where they are conducting business. Safety and security are a crucial component of today’s highly mobile culture. The goal for a security services company is to ensure the safety and security of its tenants, staff and visitors, while enhancing the building brand experience and building tenant loyalty:
Welcome and protect. The key to building security is finding a balance that fosters an inviting atmosphere for tenants, staff and visitors while ensuring safety and security. For example, present- ing security personnel in a customer service role, with the security
BUILDING SECURITY
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