Page 30 - Security Today, March 2020

signal can be sent to the monitoring center when monitored drug cabinets or safes are out of allowable temperature range, along with door or power status, and notification of any possible re- frigerant leaks. An operator will then contact the pharmacist – repeatedly, if necessary – with this information so they can make an informed decision as to the proper course of action.
In these types of environments, it is not uncommon for em- ployees to prop open secure doors or to experience instances of doors being forced open. To combat this practice at any one of these treatment infusion service providers’ facilities, an alarm sig- nal is sent to the monitoring center when a door is propped open after a pre-specified time period after, or even during, working hours or if a door is forced open instead of opened with proper access credentials. For those areas where a video camera is pres- ent, the operator can remotely view the situation causing the alarm and take appropriate action. The operator will initiate a response by contacting those individuals identified on the site contact list and will request dispatch of authorities if necessary.
Additionally, should a system or panel go offline or lose pow- er, remote diagnostics can be performed to remedy the situation or a service technician will be sent to the site, when authorized.
Results: standardized security. Within five months of embark- ing on the security upgrade, this company deployed security-only networks in 98 percent of its facilities, completing more than 92 network drops. The burglar alarm system, along with new tem- perature sensing technology, had been deployed along with inte-
grated electronic access control and IP video technology.
For the first time in its history, the company has a standard- ized security platform that, with its documented audit trail and reporting features, allows for compliance with strict regulations. All information is kept in a secure database at the NOC for any future investigations that may arise, helping the company and the various agencies with industry oversight to access information immediately upon request. The platform is primed for scalability and to accommodate for future regulations and compliance stan- dards, and the company can be assured that all inventory – not to
mention the lives of patients – is more secure.2
Lisa Ciappetta is the vice president of National Account Strategy at ADT Commercial.
1. ADT Commercial does not provide legal advice. Consult legal counsel regarding your company’s federal and state compliance and reporting obligations.
2. Statement of Good Security Practices: IT system
security involves protecting systems and information
through prevention, detection and response to improper access from within and outside your enterprise. No IT system or product should be considered completely secure and no single product or security measure can be completely effective in preventing improper access. ADT Commercial products and ser- vices are designed to be part of a comprehensive security approach, which will necessarily involve additional operational procedures, and may require other systems, products or services to be most effective in ensuring network security and regulatory compliance.
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0320 | SECURITY TODAY
HEALTHCARE SECURITY
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