Page 20 - Security Today, November/December 2018

A Market Focus
Renowned systems integrator dominates gaming space for all the right reasons
BSy Ralph C. Jensen
ince North American Video (NAV) was founded in 1995, the systems integrator has continued to build an outstanding reputation in the physical security mar- ket. To date, they have built an installed base of more than 500,000 channels of video at many of the most
recognized venues in the world. Although the numbers are impressive, it is what drives them that is perhaps most impressive: their connec- tion with customers, and their ability to integrate beyond technology.
Integrating Technology and People
There have been key cultural differentiators at NAV from the very beginning.
“NAV developed its own operating culture as a result of our core values and practices, not by design,” CEO at NAV Jason Oakley said. “From the earliest days when the company founders were working out of a garage in Brick, N.J., customer transparency and engage- ment were top priorities. Communicating directly with customers about their needs, concerns, visions and limitations set the table for how systems were designed, configured, implemented and supported. It’s very much the same operating philosophy we follow today, and it continues to deliver positive results.”
The first installation was for a casino property in Mississippi
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which included hundreds of analog cameras and dozens of recorders routed through a legacy analog matrix system. The design-build pro- cess went extremely well, the customer was pleased with the results, and NAV hasn’t looked back as a company since.
In fact, NAV has grown to be a premier systems integrator for the gaming market with more than 100 gaming installations currently ac- tive across the United States. NAV has repeatedly demonstrated an ability to deliver complex projects with the highest levels of technolo- gy and support, completed on-time and on-budget—one of the most important criteria when working in casino environments dependent on gaming revenues.
Compliance is King
In addition to the typically stringent revenue models found at the foundation of every gaming operation’s business model, the need to comply with federal, state and local regulations have a tremendous influence on operations and business practices. This is specifically relevant to use of video surveillance and security systems in casinos, which are governed by three sets of regulations from local, state, and federal gaming entities. In order to minimize the risk of being ex- posed to regulatory actions, casinos must comply with an array of re- quirements that can run the gamut from conducting risk assessments
COVER STORY