Page 21 - Security Today, September 2018

criteria for the security executive and their IT support team.
Audio is Emerging
Given the challenge, a new market category is emerging: Intelligent Communications. It reinforces the present day and future use cases that are identified by security risk management service providers. Those use cases point to the need to integrate access, video surveillance and audio, not as a line item on an RFP, but as a business model by the vendors.
The reason: without a bundled solution, interoperability is not recognized or rein- forced. There was a day I shopped for indi- vidual applications to meet various needs of mine like desktop publishing, spreadsheets or presentations. There were multiple vendors in each space, but what we really needed was a way to work holistically by ensuring interop- erability and a premium easy-to-use, easy-to- deploy, end user experience. Meet Microsoft Office; a unified platform experience.
Once this occurs, a rapid evolution in the technology will occur. Voice as another form of authentication; or voice behavioral recognition. Machine learning of how voice is being used.
We were able to conduct interviews with several industry leaders: consultants, integra- tors and leading technology vendors to con- firm our own research.
“We believe intelligent communications within the security industry is critical,” said Lorna Chandler, CEO of Security by De-
sign, a leading independent security consult- ing and design firm. “Our customers have been requesting smart buildings for years, and we believe that this is a vehicle for finally achieving that goal. Using voice, video and access control in a collaborative way will al- low our customers increase their security at a
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