Page 58 - Security Today, September 2017

COVER STORY
Who are the customers? Bastion Security typically works with cli- ents from the utility (gas and electric) services, construction, educa- tion (campus), manufacturing, warehousing and other industrial or government sectors. They work on both temporary, monitoring and fixed monitoring projects. Temporary sites are usually monitored for two years or shorter, when a particular site is undergoing a change for refurbishment, is under construction, or is in a remote area. Firms with finished facilities would typically need a fixed security solution, where security cameras, speakers and equipment are installed and monitored by the Bastion Security team.
On temporary projects, the customer can expect use of the Bas- tion Security 14 foot tower, with security camera and the voice down audio feature. Setup on a site with a modular concrete base (4 foot by 4 foot footprint), the NVR backup power supply, router and cellular service are all housed inside a locked, weather-proof box. Each time a security tower or smaller format “Watch Box” is set up, the field team configures and tests the equipment to ensure it is working properly. Security of this type is competitive, but Daniels said it is a wide open landscape and once people recognize what Bastion Security offers, they are able to gauge a remarkable return on investment.
“People see the class of service we offer, and determine this is the type of security they need,” Daniels said. “They also become aware of our expertise, and the technology we deploy. We do work closely with local police departments in the four states we service.”
Working with local law enforcement, Bastion Security opera-
tors work closely with local dispatchers, and are able to walk them through any given scenario because they have a live incident on their screen and are able to relay information about a trespasser or crimi- nal. Of course, all remote monitoring solutions are custom designed to accommodate the client’s needs and protocols.
GETTING INTO BUSINESS
Bastion Security has grown steadily over the past two years. Current- ly, there are roughly 50 employees, and the company is actively hir- ing for several positions. While it can be a challenge in the industry to recruit and retain security center staff, company officials have ap- proached staffing from a different perspective. While most new hires do have security industry experience, the company targets candidates that are technologically inclined and customer-service oriented.
Daniels said the monitoring industry has been stable for so long, people can and should consider this type of employment as a career move. The company makes every effort to hire, train and educate it staff to keep them invested in security. Part of the enticement to work at Bastion Security is the technology and training they offer.
Bastion Security services are available in California, Oregon, Washington and Nevada, where clients can view live video from their own sites through the Bastion Security remote video server. They also offer backup video storage that can be accessed later, if necessary.
Ralph C. Jensen is the editor-in-chief of Security Today magazine.
DS10
0917 | DEALER STRATEGIES
Online Security Technology Training
Take charge of your security technology training with our online training courses. Train as an individual or implement a companywide program with a Corporate Account.
and
Our courses are suitable for everyone in the security industry. They are available 24/7, making it the most convenient and cost-effective solution for anyone who wants to improve security knowledge or skills. Approved for Continuing Education (CE) by various security associations and government bodies, the courses include:
• CCTV + Digital Video
• IP Networking
• Access Control
• Biometrics Technology
• Fiber Optics
• Basic Electricity
• Wireless Technology
Learn more at securitytodayacademy.com
Untitled-3 1
5/11/17 1:04 PM
Go to sp.hotims.com and enter 508 for product information.