Page 28 - spaces4learning, Spring 2023

spaces4learning CAMPUS SAFETY
all, of your needs. Keep it simple. Grow as needed.
These needs and wants can be different for each organization.
However, below is a basic list of features:
Easy message initiation through mobile applications.
You do not want to be tied to a desktop computer as the only device that can initiate the messaging. Most systems are cloud- based, and this is not a difficult
feature to achieve.
population enrollment is a challenge. Some organizations capture emergency notification phone numbers (not an emergency notification person, but rather how to get in touch in an emergency). If this information can be downloaded into the emergency notification database and used, the user counts can go up. An opt-out option may require the recipient to take
action in order to not be notified.
Message received feedback.
Most systems can provide feedback regarding how many people received the message, what device was used, and when. This feedback can provide effectiveness metrics.
Message capacity. Can the
system handle your volume of
message recipients quickly? This
is especially important for large
organizations. Time is of the essence.Ifthesystem,orsomeother
parameters, prevents sending the
messages to all recipients in a matter
of seconds, this may be a high risk.
Some systems queue up messages
and release them in batches. This is
not a good feature, since minutes count during emergencies.
Both text and audio messages. Not everyone lives in a text world, and not everyone likes audio messages. You must cover both populations.
Opt-in or opt-out options. As mentioned earlier,
WHEN SELECTING THE TECHNOLOGY OR SYSTEMS, THEREAREMANYOPTIONS. LOOK FOR THE FEATURE SET THAT MEETS MOST, IF
NOTALL,OFYOURNEEDS. Message grouping by
KEEP IT SIMPLE. GROW AS NEEDED.
location or other strata. If there is a power outage in building A, the message should be limited to only those affected.
Geo-fencing or location specific messaging. Similar to grouping, messages sometimes only need to be sent only to people in a specific geographical area. This may be important, especially with a growing trend
in remote workforces.
Message branding. Getting a phone call from an unknown
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