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sensitive data from potential threats. In addition, employees can
sensitive data from potential threats. In addition, employees can
receive real-time notifi cations and updates about their orders, en-
receive real-time notifi cations and updates about their orders, en-
suring they are informed about the status of their eyewear, from
suring they are informed about the status of their eyewear, from
submission to delivery. Th is transparency reduces uncertainty and
submission to delivery. Th is transparency reduces uncertainty and
enhances user satisfaction. Online systems can be integrated with
enhances user satisfaction. Online systems can be integrated with
other company systems, such as HR and payroll, to streamline ben-
efi ts management and ensure that employees receive their eyewear
benefi ts without additional administrative hurdles
Th e ability to provide access using mobile devices is another op-
tion to signifi cantly enhance accessibility for employees who may not
have immediate easy access to a desktop computer. Employees can
also use a mobile device to capture photos of their prescription and
eliminate the risk of fabricating eyewear with an incorrect eyeglass
prescription. Mobile devices and websites use encryption and secure
payment gateways to protect sensitive information, such as personal
identifi able health information (PHI) and credit card numbers.
Additionally, organizations must ensure that eyewear availabil-
ity extends across all locations. If some employees have easier access
than others, inconsistencies in compliance will arise. A successful
program ensures that all employees, regardless of their worksite,
have equal and immediate access to necessary eye protection.
Reducing Hidden Costs Through Simplicity
Overly complex benefi t structures may seem like a way to control
costs, but they oft en introduce hidden transaction costs that out-
weigh their intended savings. Employees frustrated by confusing
weigh their intended savings. Employees frustrated by confusing
benefi t structures may delay obtaining eyewear or seek unauthorized
benefi t structures may delay obtaining eyewear or seek unauthorized
alternatives. Instead, organizations should focus on effi ciency by:
alternatives. Instead, organizations should focus on effi ciency by:
■ Streamlining ordering processes to reduce wait times and
■ Streamlining ordering processes to reduce wait times and
eliminating multi-step approval chains.
eliminating multi-step approval chains.
■ Avoiding restrictive conditions like requiring purchase or-
der approvals.
■ Regularly reviewing and updating frame selections while en-
suring company-wide visibility of available options.
Conclusion: Prioritizing Protection Over Complexity
Th e primary goal of any prescription safety eyewear program
should be to protect employees from eye injuries—not to burden
them with unnecessary obstacles. By ensuring 24/7 availability,
eliminating excessive bureaucracy, and off ering clear, simple ben-
efi t structures, organizations can maximize compliance and im-
prove workplace safety.
Ultimately, the success of a program depends on its usability.
When employees have easy, consistent access to protective eyewear,
they are far more likely to wear it when it matters most. Organizations
must critically evaluate their current policies to remove barriers and
focus on what truly matters—keeping their employees safe.
Hal Wilson is the President of EyewebSafety and a pioneer in online
safety eyewear programs.
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www.ohsonline.com APRIL/MAY 2025 | Occupational Health & Safety 23