Page 77 - OHS, July/August 2024

New Tech on the Scene
The format in which training is delivered is indeed a powerful resource in keeping learners engaged. With novel technology at their disposal, company leaders have never had so many options in the way their con- tent is delivered.
Some of the most-talked-about tools include VR, AI and 3D technology. While these innovations may sound out of reach, they’re easier than ever for many organiza- tions to incorporate. VR headsets, for ex- ample, are becoming cheaper every year and can be easily purchased at many accessible locations for training purposes and beyond.
These tools aren’t just a flashy benefit to tout; they also provide real advantages for companies. Advancements in AI algorithms can quickly design virtual objects and envi- ronments for trainees to walk through dur- ing their courses. Paired with VR, real-time feedback is more accessible than ever and ensures employees can apply skills immedi- ately. For instance, employees may be tasked to walk through the proper procedure to follow in the event of a chemical spill. By pairing AI algorithms with VR systems, employees can simulate the steps needed to minimize injuries and damage to the envi- ronment while receiving real-time feedback.
It’s also important to note that in addi- tion to preparing employees for their jobs quickly, these tools reduce the cost of live coaches and trainers. In-person training can be reserved for courses that require hands- on experience, such as procedures like CPR. Finding ways to balance costs can make these tools that much more accessible.
Incorporating VR Training
VR continues to grow in popularity, as more Gen-Z employees enter the work- force. Learners of all ages crave engage- ment and interactivity, and this is especial- ly important for younger generations who are notably more technologically savvy and more likely4 not to be engaged at work compared to other generations.
One of the best reasons to incorporate VR into training programs is the effective- ness of experiential learning. “Learning by doing” methods can improve engagement by 50 percent5 compared to passive learning methods, such as lectures or reading mate- rials. When utilizing experiential learning methods, the viewer is put in an environ- ment where they can see and feel the effects of their actions first-hand. This is particular-
ly important for safety scenarios that are too dangerous to train in real life, such as work- ing with high-voltage electrical equipment.
A blended learning ecosystem is es- sential in any organization and learning by doing is a key aspect in providing well- rounded training programs that fully pre- pare employees.
Where 3D Technology Fits In
The effectiveness of emergency scenario training can also increase with the use of 3D modeling. 3D modeling can convey the impact of a disaster without having to expe- rience it. Utilizing 3D models in certain on- line training programs can allow the learner to experience different scenarios depending on how the learner chooses to respond in an emergency. For example, graphics can show the spread of a fire and the resulting damage in training scenarios, helping the trainee feel immersed in the course. The real-time understanding that comes from these experiences helps the learner quickly prepare for being on the job.
Leveraging AI
A third technological advancement that is making waves in training programs is AI. In this past year, AI has grown in popular- ity and become a major talking point for every industry. Workplace training is no exception. AI can allow training materials to continually adapt and personalize learn- ing experiences to the specific learner. Not only can AI generate content quickly but it can also help refresh materials at a more rapid frequency and keep them engaging.
One of the best aspects of AI on the management side is its ability to process and synthesize regulations. Regulations are constantly changing and need to be routinely incorporated into course materi- als. AI Large Language Models (LLMs) can turn these regulations into approachable language that learners can easily digest. It is critical, however, that any AI content is vetted and edited by an expert for accuracy.
Best Practices
When Implementing New Training When a company is looking to implement new technology into training programs, it’s always best to take into account the workforce who will receive these training sessions. Ensure that training programs incorporate both required materials and supplemental content that’s most valuable
for company employees. Training should be relevant and not highly centered around the areas where employees are already experts.
Training programs may also vary based on company needs. For refresher programs, micro-learning and team meetings may have a larger impact on employees than brand-new courses. Consider implementing a mentorship or coaching program that can give leaders visibility into where employees are struggling the most and the types of training they’re looking for. This method can help employees feel equipped to handle all aspects of their job, empowering them to make safer, smarter and better decisions.
The Best Time to Act Is Now
To ensure workplaces are safe and produc- tive, company leaders must review their training programs thoroughly and often. Everything from employee retention to company profit can be on the line if train- ing programs lack necessary knowledge or aren’t resonating with employees.
Today, there are more ways than ever to make training programs exciting and, in turn, keep employees knowledgeable of their industry. Whether using VR, 3D or AI tools, companies have plenty of options to regularly refresh their materials.
Leveraging company training should not be taken lightly. Leaning on certi- fied online courses can reduce the burden of manually updating materials and en- sure employees have the most up-to-date knowledge always at their fingertips.
Michael Ojdana leads the Content Team at Vector Solutions and has a rich background in all aspects of content development, includ- ing building state-of-the-art 3D animated courses, localizing content for many lan- guages, and improving process workflows to smoothly bring courses from concept to mar- ket. In his role, Michael strives to guide his team to create engaging, innovative courses that meet customer needs, positively change behaviors, and help make employees safer.
REFERENCES
1. tinyurl.com/4zsyp5vx 2. tinyurl.com/3u3jt28v 3. tinyurl.com/459byhvy 4. tinyurl.com/mvhnvnxu 5. tinyurl.com/bdeueyvm
www.ohsonline.com
JULY/AUGUST 2024 | Occupational Health & Safety 75