Page 53 - Occupational Health & Safety, December 2018

BBS provides insights into how activities are be- ing performed, while HOP tools help clarify the context of the actions observed.
cators, such as stop-work or good-catches. This demonstrates the value of the data being collected and shares our safety analytics.
3) Week-look-Ahead: Next, the team focuses on closing open issues, error-likely situations, serious incident precursors, critical risk management assessments, or other risky behaviors identified for the upcoming week.
4) Focus Your Observations: Once the week-look-back/ ahead is shared, the team “prescribes” their focus for the week. If there are potential error-likely situations or other critical risks being performed, then we focus on those for the week. If there have been concerning trends, we would focus on that target. These discussions help leaders learn how to react appropriately to system/process failure and not be too quick to place blame on the employee.
This crucial step provides two important roles to process sus- tainability: It brings value to the safety analytics being collected and provides a different weekly focus to avoid “observer complacency.” This drives home not only the “why” we are doing these safety ac- tivities, but focuses on “how” we are using BBS and HOP to help keep our organizations safe.
5) Celebrate the Data: Once the weekly focus is identified, the safety analytics are shared. Teams also should provide positive safe- ty changes. This should not be data overload, but instead targeted information relevant to employees. Fixes also should be shared to drive home the value of the processes. Again, it is all about safety conversations being openly shared and discussed.
Over many years, organizations have seen a variety of strate- gies and tools used to help keep people from getting hurt. To avoid the “flavor-of-the-week” mentality, companies should not simply move to the next “safety fad,” but should instead focus on how to use those philosophies together to capture as much information about processes and systems as possible. This synergy and focus on proactive safety analytics can help organizations realize that safety is not just the absence of injuries, but the presence of defenses. As organizations look to the next four decades, we will no doubt see better use of safety analytics through predictive-based safety and fewer people going home hurt.
Chuck Pettinger, Ph.D., is an Implementation & Change Manager at Predictive Solutions with more than 25 years of experience influ- encing many safety cultures from around the world and continues uncovering leading indicators to eliminate death on the job, by 2050. Pettinger earned his doctorate in psychology from Virginia Tech with an emphasis in Industrial Organizational Psychology. He can be reached at cpettinger@predictivesolutions.com.
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