Page 23 - Mobility Management, February 2019
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A Call for Clinical Autonomy
Continued from page 22
access to products that are efficient and productive.” “There should never be a penalty to doing the right
thing,” Dickerson added.
Overcoming Challenges
Although NSM fully supports clinical autonomy, there are some limitations for ATPs due to constraints outside the company’s control. Those constraints require creativity in delivering solutions to clients.
“Ten years ago the industry was different,” Ohanesian said. “Today there are many funding sources and policies; you have to keep ahead of the constantly changing rules. Every time I open my ‘tool box,’ I find a new set of tools to work with. The more I know the prod- ucts, the better.”
Our ATPs agree that while NSM offers clinical autonomy, they are sometimes limited by policy. Knowing that many subsequent health issues can be solved by equipment is very important. NSM is working to support recommendations for client needs in spite of challenges in the funding process.
“NSM partners with us to help our clients find new
avenues to cover costs when we introduce products that are needed, but may not be covered,” Ohanesian added.
Clinical Autonomy as a Best Practice
NSM’s culture is centered on the belief that we have
a moral obligation to do everything in our power to efficiently, effectively and appropriately meet the needs of the client. Empowering our team of educated profes- sionals to do the right thing on behalf of each client is the cornerstone of everything we do.
Our job, and the job of others in the industry, is to improve the lives of our clients. ATPs must be free to make the best decisions for their clients. Clinical autonomy as a best practice ensures a standard of responsibility and continuity of care for the individuals who need us.
One of my duties as CEO is to create an environment that attracts the best ATPs... and then to remove as many obstacles as possible so they all can do their jobs to the best of their ability. That includes giving ATPs clinical autonomy, and that’s what we’ll keep doing across NSM. m

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