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Moreover, it’s important to keep in mind that the fleet management application has a patient care benefit, Marquard-Schultz adds:
“So with ours, if a user were to get an error code, then Mrs. Jones says, ‘Oh, gosh. Well, I don’t really know what it did.’ She calls up her provider and says, ‘My machine beeped at me;
I don’t know what it’s doing.’ The provider then can look on their portal and see exactly what the problem is. ‘Oh, Mrs. Jones, you just didn’t have the canula all the way in your nose. Can you fix your canula? It’s saying no breath attached.’
“So, there is that piece of it so that they
can help them,” she says. “And that saves the provider from having to send someone go get the equipment or Mrs. Jones coming in and swapping it out. So, there are pieces of that that are very helpful.”
THE FUTURE IS DEVICE AGNOSTIC
Okay, if we know oxygen devices might have don’t necessarily represent the next possible frontier of RPM, (at least for now), then where
does the future lie?
The next step in the development of remote
patient monitoring in homecare is probably being written in the diabetes care corner of the market. Case in point: Glooko, a digital health and workflow platform for diabetes care and patient monitoring.
As a company, Glooko works in 23 countries and its system serves 15 languages. It is in 9,000 clinic locations and has diabetes data for 2.2 million people flowing through its system, according to Russ Johannesson, the CEO of Glooko, who has a long history in digital health, both on the strategy and operations side.
The solution, called Glooko Enterprise synchronizes the data from “nearly all — about 95 percent — of the diabetes devices that are out there, and put them into a single universal interface for clinicians and care teams to manage,” Johannesson says. “It allows us to upload and ingest the data for more than 190 glucose meters, insulin pumps, CGMs, smart insulin pens, fitness devices and trackers, all of
that. We get that data into one user interface for the care teams to be able to manage and look at that data in one place.
“Historically, each one of the device manufac- turers had a proprietary piece of software that they were trying to get the clinic to download to be able to view the data just off of their device,” he continues. “And as you could imagine, just wrangling that many different pieces of software to get at data in a unique silo isn’t very valu- able. It’s not very efficient for the clinic; they would have somebody working full-time have to manage that process.”
So, Glooko began working with the device companies to make it easier for the clinics to get access to the data. Johannesson says Glooko has a device integration agreement and a data license agreement that allows his company to get that data. The device companies still offer their proprietary systems (typically for free), but physicians and clinical staff that want to see all of the data together on a person, regardless of what devices they’re on in one single place, can
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How-to Articles to Help HMEs Leap up to the Next Level
With tight reimburse- ment pressures and a hyper-com- petitive market, HME providers are continually looking for ways to level-up when it comes to driving new revenues and fine-tuning their
b b u e e s i n n e a s s s s e o m p e b r l i a n t g i o o n u s . r T a h n a n t u ’ s a l w H h My w E e ’ v e Handbook issue since 2008 to give
HME professionals new ideas into how they can deal with industry changes, improve their performance, and protect their businesses .
“ s p T r h i n e g a b r t o i c a l r e d s s ” t h t e h ma t s p e l r v o e v s i d o e f f d e e r t a i l s o n new market opportunities, help providers understand and address a key market challenge, develop a winning strategy, or improve their back-office operations so that they cut costs and operate more efficiently . Each article offers a broad introduc-
t fi i n o e n r o p n o e i n a t c s h r e t o l a p t e i c d , t t h o e e n a d c hi v e s u s b i n j e t o c t t , h e a n F d o t r h t e h n e o 2 f 0 f e 1 9 r s e w d a i t y i o s n t o o l f e t a h r e n H m Mo r E e .
Ha r a t n i c d l e b s o o o n k , t o w p e i c p s r e i n s c e l n u t d 1 i n 0 g d fi i f n f e a r n e c n i n t g , new market opportunities in pain management, specialized accredita- tion, educating portable oxygen patients, patient workflow automation, and more . Like in previous HME Handbooks, we’re looking to help you take the next great leap forward . 2019 Annual
HME Handbook . .Starts on Page 8 June 2019
Volume 26, Number 5 hme-business.com
Management Solutions | Technology | Products hme-business.com | August/September 2019 | HMEBusiness 21
July 2019
Connected care has come to HME. Are providers ready?
HME Migrating to a Seamless, Connected IT Landscape
The
technology evolution of healthcare information systems has been nothing short of lightning fast . The U .S . healthcare IT landscape has seen massive healthcare institutions go from hodgepodge systems with
p I T o i o n r f r o a n s t - r s u i t c e t u i n r t e e t g h r a a t t i c o o n m, t p o o c u o n h d e s s i v e operational efficiency, care and outcomes .
This is true of not just large care organizations, such as hospitals and health systems, but the entire spec-
t i s r u t s m, t h o e f r c a a p r e i s . t Ds , o o c u t o t p r ’ a s t i o e f n fi t c e s u s r , g s e p r e y c i a l - providers and outsourcers have greatly improved their IT systems . Moreover, now those various entities are using those systems to securely share data so that they can better care for patients and operate more smoothly and profitably . In fact, t t h h e e r C e o a m r e m e o n n t i Wr e e o l l r g H a e n a i l z t a h t A i o l n l i a s , n s c u e c , h t h a a s t a a nr e d d e e x d p i a c n a dt e i n d g t o t h f e o s s t e e c r u i n r ge , , s d t e a v n e d l oa r p d i n - g i c z a e r d e fl c o o w n t i o n f u i u n mf o . r m a t i o n a c r o s s t h e And now HME providers are starting plug into that ever-growing healthcare cloud . How will that benefit them? What’s involved? What do they need to know? How do they get started? Read this month’s cover story to learn more about this trend .
Connected Care &
HME IT Systems . . . . . Page 19
March 2019 Volume 26, Number 3 hme-business.com
Margins Remain Tight, But There Are Still Ways to Widen Them
is no doubt about it; when it comes to providing respiratory equipment and services, reimburse- ment rates are snare-drum tight .
That’s why the discussion of ways that oxygen providers can grow wider
mt o a p r i g c i i n n s t c h o e n i t n i n d u u e s s t r t y o . b e a p e r e n n i a l However, while providers are expe- riencing declines in fee-for-service reimbursement, they continue to
dig up new revenue opportunities, develop ways to drive cost out of their wt i o o n r k a fl l o e wf fi s c , i e a n n c d i e i d s . e L n i t k i f e y g n a e r w d e o n p e e r r s a - tending their patch, providers must regularly fertilize their businesses while weeding out problems .
That’s why HME Business recently sat down with several experts from across the respiratory side of the industry to harvest new ways in which t mh a e r y g c i n a s n . gT or o t wh a r t e v e e n n d u , e t h s e a y n c d a wm i de e u n p
w i t Wh e m b o r r o e k t e h t a h n i s 3 c 0 o t l i l p e s c t a i o n n d o i d f e “ a q s u . i c k
h r a i t n ” g p i n r g o - f t r i o p ms i n s u t o p d p l i i f e f e r r r e e n l a t t g i o r o n s u h p i s p s ,
to specific value-adds and up-sells, to orchestrating operations, and beyond . Read this month’s cover story, “Ideas for Growth,” to see what ideas the experts we interviewed rounded up and determine which ones make sense for your business .
Growing Your
Respiratory Margins . . Page 18
May 2019 Volume 26, Number 4 hme-business.com
2019 Buyer’s
There
Plugging In
Ideas for Growth More than 30 ideas for expanding oxygen profits.
HME SPRINGBOARDS Our Annual HME Handbook Offers 10 Ways to Leap Forward
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