Page 27 - HME Business, October 2018

Empowering Care with ePrescribe
Medicine has always been about treating the patient; but, when orders are lost or documentation is lacking, patients don’t receive their equipment in a timely manner, and sometimes not at all. We talked to Brightree’s Vice President of Business Development Nick Knowlton, who’s an expert in connectivity as a board member of the CommonWell Health Alliance. Hear what he has to say about how ePrescribe creates the opportunity to fix this disconnect in healthcare, enabling providers to meet their mission of caring for patients.
Nick Knowlton
Q: What are the biggest benefits?
Nick: The four big ones are operational efficiency, reimbursement acceleration, alignment with referral sources and better treatment for your patients.
ePrescribe can take significant time and cost out of every order you process and it doesn’t end there. When done correctly, ePrescribe automates follow-up steps involving documentation, resupply and recertification of patients. You can spend your time growing your business instead of chasing referral sources for paper and documentation.
And, by getting the right information in with an order, you can file your claims faster. This greatly impacts your financial metrics – from working capital to days sales outstanding.
You’ll also see that by connecting electronically, you’ll no longer feel like you’re just filling orders. Instead, you’re an extension of your referral sources’ care teams, easing the workflow burden, accelerating care to their patients, taking paperwork off of their desks, and helping them succeed in a value-based reimbursement world.
Finally, and most importantly, ePrescribe means better treatment for patients. We all know the critical role an HME provider plays in supporting patients with chronic illness, moving from an inpatient setting to home care, or recovering from an injury. When orders can’t be filled due to lack of information or documentation, patients suffer. ePrescribe fixes this issue by moving the right information and forms to the right place at the right time.
Proof Positive
Electronic prescription that HME providers can rely on.
ePrescribe has the power to drive tremendous cost out of the system for the HME because it eliminates the need to spend a week chasing down a CMN or other paperwork. Providers using Brightree’s solution speak to the tremendous value they’ve realized as early adopters of the integration.
Vice President of Business Development
Q: What is ePrescribe?
Nick: ePrescribe is the modern way to automate the front end of your business. The name refers to the capability of your referral sources to send an accurate and understandable order to your HME organization in an electronic format. These electronic transactions are run over secure networks to take advantage of scalable interoperability and automation. We bring orders and supporting documentation into Brightree
to accelerate patient care and reimbursement. We’re proud
to lead the way and offer multiple means for our customers
to connect to their referral sources. Our goal is to automate bringing in all the data and forms that you need to fill any order.
Q: Why should an HME care?
Nick: The market for ePrescribe is rapidly evolving and smart HMEs are plugging in today. As referral sources adopt electronic means for sending orders and documentation, providers need to get engaged and participate. Referral sources want visibility in post-acute care, and they want to take the burden involved in ordering and supporting HME off of their plates. HMEs who don’t move forward will be left behind by referral sources who see the advantages of ePrescibe technology and workflows.
“Through interoperability, we’re not
only helping to blaze a trail for the HME provider to be a more connected partner in care delivery, but we’re improving patient care, improving
our operations and removing costly rework from orders.”
— Josh Marx, Vice President, Medical Service Company