Page 2 - HME Business, October 2017

ZEROING IN on
1. PROVIDER LOVE
We really love our providers. It sounds cheesy, but it’s true. Our Customer Care team has literally run out of their offices into the warehouse to check on products from shipping, our salesman take a personal interest in providers. We show that too by the programs we have. We want to partner with providers and help them with marketing, help them with earning cash sales in this climate and really see them succeed. We are a family-run company, which means we treat everyone like family.
2. SHARED REFERRALS
We pass along referrals to our providers. We have patients call us, and when they say they have been using a certain provider for tanks, but want an OxyGo unit... we call the patient’s provider and help the provider close that sale and keep that customer.
the
OxyGo®
Difference
We do co-op advertising
We do truck wraps
We design marketing material for providers
Every company has a reason to explain
its existence and survival in a challenging and harsh business environment. This is especially true in home healthcare where Competitive Bidding has forced so many companies to either rethink their business approach or shut their doors.
Sometimes the difference between prospering or failing tilts on ever so small differences: a customer service problem fixed here... a finance problem fixed there... just the right person being put
in just the right job. We asked Victoria Marquard, Managing Director of OxyGo, LLC., to offer the top five bullet points
as to what constitutes the “OxyGo Difference”. Here’s what she had to say.
3. PATIENT FINANCING
We’ve introduced OxyCare Total AdvantageTM (patient financing) and see that as part of the overall OxyGo Difference. It’s a great way to get some cash sales! Patients may really want and need homecare equipment, but the cost is out of reach for them. It’s expensive and they are used to insurance covering it.
Our OxyCare Total Advantage plan is a creative way for the patient to get their equipment NOW... the provider to get full payment NOW... and the patient pay in installments. It’s a great way to get into retail and cash sales easily! This is a good answer to the pain of competitive bidding that is really forcing so many providers to shut down.
4. LEASING OPTIONS TO HELP CASH FLOW
With all the cuts in reimbursement, we know it can be difficult to manage your cash flow—especially if you have capital-intensive purchases. We can walk you through the leasing process so you can get your OxyGo on monthly payment plans (even with 0% interest) so you can deploy an OxyGo fleet to serve your patients better, right away.
5. THE TOTAL PACKAGE
In the end, in any business, great success always comes down to the abilities and personalities of everyone pulling together. We like to think that with OxyGo and OxyGo FIT POCs, our quick customer service, tech support and customer-friendly attitude—coupled with the best POCs anywhere in the world as a lead product—it makes the difference.
Experience the OxyGo Difference in your business:
www.oxygo.life | 866-273-2702 See us at Medtrade, Booth #1863 and 845