Page 6 - FCW, May/June 2020

Contents
30
COVID-19
33 How COVID-19 is changing the ransomware game
BY DEREK B. JOHNSON
TRENDING
3 POLICY
Connolly: Pandemic response hindered by telework rollbacks
FCW CALENDAR
Where you need to be next
9 SECURITY
Tech groups seek IT modernization funding, and lawmakers push for answers on SBA data leak
10 PROCUREMENT
Navy speeds acquisition amid COVID-19 outbreak, andTrump’s plan to reopen federal offices draws criticism
11 WORKFORCE
12 COMMENTARY
How to use mass notifications for COVID-19 BY TODD MILLER
46 FIRST PERSON
From 12 to 12,000 in two weeks
BY STEPHANIE KANOWITZ
48 IDEAS
Is there a place for ‘pandemic drones’? BY MICHAEL RICHARDSON
50 THE LECTERN
Procurement challenges and COVID-19
BY STEVE KELMAN
51 FCW INDEX
30 The federal government’s
identity (management) crisis
For years, agencies have relied on card-based credentials
to manage employees’ access to IT resources. The DEPARTMENTS COVID-19 outbreak could change that.
BY DEREK B. JOHNSON
MANAGEMENT
44 The most challenging
time for federal CIOs
COVID-19 has put unprecedented pressure on government IT, and the trouble doesn’t end with the pandemic
BY MARK FORMAN
DOD’s telework surge could become permanent, and OMB issues guidance on paying idled contractors
An opportunity to transform the federal workforce
BY KHYATI NAYAK
INNOVATION IN GOVERNMENT:
Designing a Better Digital Experience
The public increasingly demands a seamless, digital government experience, especially in times of crisis. By shifting the focus to customers, agencies can enhance their ability to achieve missions and ultimately improve lives.
Custom content: Presented by Carahsoft
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Forging tighter links with customers
Developing a digital-first mindset
Maintaining productivity in times of crisis
Adapting CX on the fly with AI and cloud
How context enriches CX
The path to secure, seamless CX
The digital government of the future
Revamping the online experience for veterans
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INNOVATION IN GOVERNMENT®
Designing a Better DIGITAL
EXPERIENCE
The public increasingly demands a seamless, digital government experience, especially in times of crisis. By shifting the focus to customers, agencies can enhance their ability to achieve missions and ultimately improve lives.
Learn more at carahsoft.com/innovation