Page 17 - Federal Computer Week, January/February 2019

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It isn’t about simply deploying better or faster technology for caseworkers; it’s about placing families and their children at the center
of every investment and interaction.
from the ground up to drive engagement and outcomes on the back end.
A bold approach to
shaping children’s future
ACIS puts crucial information at the fingertips of frontline staff and is engineered to promote positive outcomes for children and families. It is designed to give caseworkers a holistic view of a child and
family. For example, perhaps there has been an allegation of neglect, but it turns out that working multiple jobs has forced the parents to leave the child at home unattended. The caseworker could help the parents obtain access to childcare services that would keep the family intact.
That’s just one example of the many ways technology can help us gain powerful insights into how to help families and
ensure the safety and happiness of our country’s most vulnerable children. Focusing on that outcome requires us to think and act in bold new ways — including creating solutions that drive us closer to dramatically better results.
Valerie Armbrust is managing director of North America Child Services at Accenture.
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