Page 5 - CARAHSOFT, January/February 2020

“Digital cloud platforms make it easy to connect one team’s system to the next, transcend boundaries and create strong partnerships.”
then create happier experiences, which impact everything from the customer to employee turnover to recruiting potential.
Recognize the role of partnerships
Transformation is a team sport that requires partnership across the organization. Digital cloud platforms make it easy to connect
one team’s system to the next, transcend
boundaries and create strong partnerships. For example, the Inter-American
Development Bank uses Salesforce to share best practices, research and project documentation from headquarters in D.C. to field offices in countries across Latin America. This connects teams in a way that helps the organization deliver services faster and more efficiently. The bank is maximizing the value of its partnerships by
enabling them on the cloud.
Every organization plays a role in
building thriving communities, and every mission can be transformed by prioritizing customers, empowering employees and strengthening partnerships on the cloud.
Casey Coleman is the Senior Vice President of Global Government Solutions at Salesforce.
Learn more at Carah.io/Gov-Service-Delivery
Salesforce helps government agencies unify data, communications, and critical services on a single platform. That means employees get a focused view of each citizen’s needs, along with the AI-powered tools they need to deliver your agency’s mission. Learn more at salesforce.com/GOV.
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