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“We first make sure that everyone is using our resource,” he said, “then we know exactly what the workloads are and how we can support them with our small staff. Once we have them all supported on our local, private cloud infrastructure, then we can judge whether we should buy more cores and expand the hardware of our local infrastructure, or burst out this workload into the cloud and make sure that it’s cost effective.”
Elias Eldayrie, the university’s CIO, is the driving force behind Florida’s Research- as-a-Service strategy, Deumens said. “To make this work, Elias had the entire upper administration aligned around the idea. He created a partnership with the provost and VP for research to establish this centralized infrastructure and to get people to buy into and use it.”
That kind of interdepartmental communication is essential to the success of any strategy for coping with shadow IT, Deumens insisted.
“The main thing that we hear when we talk to other colleges and universities about their shadow IT issues is that there’s a lack of good, high-level conversations among the leadership,” he added. “The CIOs in many places don’t talk with the VPs for research, or the VPs for research don’t talk with the provosts. And you really need that kind of communication, because you’re trying to control the behavior of faculty, who are not like employees in a business. They are more like independent entrepreneurs in a city. To align with the faculty, you need buy-in from the provost, who is their head, and the faculty senate. And then the VP for research really needs to be engaged with the CIO, so that you can come up with a coherent strategy. All three of them at our university have done this work together. And that is how we’re making this thing work.”
John K. Waters is a freelance journalist and author based in northern California. CAMPUS TECHNOLOGY | June 2017 BACK TO TOC
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