Page 54 - Security Today, November/December 2023

SOFTWARE SECURITY BETTER TODAY HOW PHYSICAL SECURITY, CYBERSECURITY AND LAW ENFORCEMENT CAN COLLABORATE TO IMPROVE CAMPUS SAFETY AUTHOR BRUCE CANAL IS AN ACCOUNT EXECUTIVE, EDUCATION, AT GENETEC, INC. IMAGE TIPPAPATT/SHUTTERSTOCK.COM P hysical security software and hardware have come a long way in recent years. Yet while systems like access control, intrusion monitoring, and video management are power- ful tools, it is how we use them that matters. With data breaches on the rise across the world, strengthening our security systems has become an urgent re- quirement. The human side of security also needs attention, as security departments and law enforcement alike are increasingly asked to do more with less. A holistic approach to security involving stakeholders from physical security, cybersecurity, and law enforcement is essential to ensure comprehensive safety and security. The best way to sup- port this is with a unified software platform that brings together intelligence from disparate systems and supports collaboration by all stakeholders. IMPROVING HOW WE COMMUNICATE AND SHARE INFORMATION A unified physical security software solution breaks down silos to ensure team members are connected and informed. It makes it easier to share information between physical security departments, cybersecurity specialists, and law enforcement agencies. When there is an active event, time is the enemy. You want all the information that you need to be easily accessible. With a uni- fied platform, first responders can access real-time video footage and quickly com- municate new information as an incident unfolds using their smartphones or other mobile devices. Better intelligence and situational awareness results in better deci- sions so security teams can respond more effectively and efficiently. A unified platform can also support a more proactive prevention approach to security. Instead of ad hoc methods of communication, a unified platform organizes and streamlines channels. Thus, it is easier to spot and monitor unusual activity on campus and then share that information with others. Teams can share threat intelligence in real time, enhancing situ- ational awareness and identifying potential risks and vulnerabilities before they become active threats. COLLABORATIVE INCIDENT RESPONSE PLANNING In addition to a unified platform, preparation is key for strong cam- pus security. Bring all stakeholders into a room and open a dialogue. This should include not only internal departments but anyone who would have a role to play in an emergency scenario. Consider who could assist during an incident. Include public safety, emergency management, and even community or volunteer organizations. Many campuses find it helpful to create an internal threat assessment team to anchor this work. Involve representatives from facilities, physical security, police, cybersecurity, counselors, deans, and so on. Ensure that everyone around the table is educated about the capabilities of your physical security platform. Together you can effectively map out a comprehensive inci- dent response plan and standard operating procedures (SOPs) to address foreseeable threats. If you don’t have the internal expertise to develop an emergency response plan, consider partnering with other schools to share resources or hiring a consultant. ALIGNING SECURITY AND IT POLICIES AND PROCEDURES Once you’ve mapped out your incident response plans, begin co- ordinating efforts to align physical security policies and procedures with cybersecurity best practices. Strong cybersecurity policies help ensure that your systems are operating smoothly during an event and proactively protect against cyberattacks. 10