Page 23 - Security Today, April 2022

“The region offers travelers the benefits of contactless mobile ticketing that is compatible with existing contactless readers using the Calypso open transit standard from the Calypso Networks Association.”
Today’s platforms should include Software Development Kits (SDKs) that are fully certified to Calypso HCE standards. This speeds the deployment of physical and virtual credential solutions that are compatible with the verification processes of modern electronic ticketing systems. Because these solutions use smartphones, there is no need to install expensive validation devices on buses and subways.
PTOs should make sure that their mobile ticketing solution provider’s SDK enables them to greatly expand the range of devices that their customers can “tap to pay” for travel using Android smartphones and other NFC devices.
Additionally, passengers should also be able to use their mobile devices to add funds (“top-up”) their Calypso-based transport cards, making it even easier to pay and use public transport, while
minimizing physical contact.
FUTURE OPPORTUNITIES
Building on CNA members’ CHSC work, it will also be possible to introduce new capabilities. This includes adding machine learning technology to the anti-fraud module of a back-end mobile ticketing system. This will allow a solution to automatically detect and respond to potential security breaches in real-time based on an analysis of typical traveler’s behavior.
COVID-19 has brought mobile ticketing to the forefront of modern transit system planning. Safety, convenience, and throughput continue to be important. Delays while passengers struggled to find and present a readable ticket had already caused long queues, disgruntled customers, and reputational damage to PTOs prior to the pandemic.
During the past two years, the physical tickets created unnecessary touchpoints in a world trying to minimize person- to-person and person-to-thing exposure during the pandemic. Moving to mobile transportation ticketing
technology solves these problems while creating a seamless, intuitive user experience that is ideal for mass transit systems around the world.
Cristiano Pardo is the senior director of Transport and Physical Credential at HID Global.
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