Page 36 - Security Today, November/December 2021

The VMS and its software need to seamlessly interact with the camera – while providing functionality like the ability to organize and search through footage from multiple sources arranged by time, date, location and user.
Managed as part of the network, body worn cameras become another security asset that can correspond to other surveillance, such as video captured by a fixed camera outside a retail location or at campus sports stadiums or public venues. When an incident occurs, video from the body worn camera, surveillance inside the store and any other acquired footage provides a complete picture of the event from multiple vantages and devices.
Consider these five use-cases for body worn cameras:
Healthcare. Leveraged in healthcare, assisted living or other patient-oriented facilities, body worn surveillance protects both patients and personnel. Hospital security officers who are often first responders to incidents, need to detail interactions. In addi- tion, healthcare workers for patient monitoring, management and documentation of patient interactions can use body worn cameras.
Education. Providing greater overall situational awareness to campus security and school resource staff, wearable video devices can document security tours and assist at sports arenas during events for crowd management, possible issues with crowds of confrontational individuals or duress situations. In our video- centric society where students might be recording incidents on their smartphones, body worn cameras provide an equal tool to
capture encounters accurately for greater transparency, account- ability and liability protection. In addition, they often prevent events from escalating when cameras observe situations.
Retail/customer service. Offering an opportunity for users to evaluate and optimize service, body-worn cameras create more re- sponsive customer engagement and overall improved experience in many different businesses. They can assess and monitor curbside pickup efficiencies. Things like “no mask” events, delivery prob- lems, retail point-of-sale transactions and other areas where a dis- agreement or problem may arise can benefit from video documen- tation and ensure smoother interactions with the public.
Commercial. Body-worn cameras run the gamut in use-cases in commercial markets and facilities. Assisting security personnel with general tasks, crowd management and behavior management for public interaction, these devices also provide liability protection and keep information transparent for follow-up or evidence. These devices can confirm a slip and fall for insurance purposes, identify individuals trespassing at a commercial warehouse or detect theft of goods. In transportation logistics, body worn
cameras add checks and balances to procedures
and provide real-world training tools.
Jason Ouellette is the director of Technology & Business Innovation, Access Control and Video Solutions for Johnson Controls.
NOVEMBER/DECEMBER 2021 | SECURITY TODAY 7/9/21 11:05 AM
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WEARABLE DEVICES