Page 16 - Security Today, May/June 2020

COVER STORY
long they were in the airport. This can help investigators under- stand what led up to an event, who was involved, and if further investigation or identification of collaborators is required. Seamless Curb-to-Gate Access
Airport function has expanded. Once seen as purely functional, airports now focus on revenue generation across range of eco- nomic activity beyond flights, including tailored consumer expe- riences. Every minute a traveller saves from a faster line, is an- other minute they are able to enjoy an airport’s retail offerings.
When passengers don’t have to stand in line waiting to check- in or get their boarding pass, they are less frustrated and spend more time—and often more money—in restaurants or at the duty free. Because they are one of the primary revenue streams for air- ports, offering more and better services makes economic sense.
To ensure an easier journey, airports are now considering bio- metric technologies. The idea is that, in essence, your face could be your boarding pass. You could walk up to a kiosk, be recog- nized, and then be directed to your gate—100 feet to the left.
While this technology has not yet been fully implemented, there are currently a number of airports around the world that are undergoing major renovations to be able to provide this expe- rience. And we are excited to be helping airports along this path.
PROCESSING PASSENGERS FASTER
In 2019, SAFR was one of 12 solutions accepted into in a Biomet- ric rally held by the US Department of Homeland Security. The
rally was a hands-on competition based on a set of pre-established performance criteria about how quickly you could process a pas- senger through a check-point. There were two components: (1) getting an optimal image of the face for facial recognition and (2) matching that face against the database. SAFR (code-name Jarvis) came in second, well ahead of the industry’s largest players.
When it comes to facilitating curb-to-gate access, having ca- pabilities around rapid biometric acquisition and matching will be crucial for providing the seamless passenger experience that airports want to deliver. Faster and lower-frustration traveller journey is good for travellers, airports and airlines.
INCREASE REVENUE THROUGH
IMPROVED OPERATIONAL EFFICIENCY
How long does it typically take passengers to move through air- port check-in and security? Does that vary depending on the time of day or the day of the week? Unfortunately, most airports do not know how long a multi-stage journey through their facilities really takes.
With this information, airports could begin to make opera- tional decisions that keep passengers moving and enhance their overall experience. Reducing bottlenecks can have a positive im- pact on how passengers feel. It can also improve security by re- ducing the places where incidents can occur as well as providing personnel with a less cluttered view.
Until now, airports have relied on people-counting applications
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