Page 34 - Security Today, April 2020
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“[The solution] has helped avoid the risk of loss or theft of important personal items, while providing convenient online booking for our customers.”
transition.
Attendees who needed to secure their
restricted belongings would simply arrive at the container, access the website (www. jaxlockers.com) through a mobile phone, and rent their locker in less than two min- utes. For those who didn’t have access to a mobile phone or would simply rather not use their phone, iPads were available through the stadium support staff for easy access. Once that was completed, a four- digit code was sent via text message and email to the user and they would instantly have access to a specific locker.
“We went from an extensive check-in process with long lines and using 12 or more employees working long hours, to only needing five or six employees to com- plete the process,” Prep said.
However, one key issue to be resolved was the randomization of what lockers were being administered at a given time.
“All of a sudden, locker 39 and 41 would be assigned simultaneously, which resulted in congestion and lines,” Prep said.
With this feedback, Codelocks worked with the backend of the website and re- wrote the code in order to ensure the ran- domization of locker assignments that the Jaguars guest services team needed. This allowed for free-flowing space for users to easily put their often-bulky items into the lockers.
The Final Score
Once the initial growing pains were rec- tified, the entire process became stream- lined. The solution was used during 12 stadium events throughout the season, with seven regular season home games, plus two preseason games.
“I’m thrilled the solution was able to be successful for the Jacksonville Jaguars 2019-2020 season,” Briere said. “The col- laboration between Codelocks and us re- sulted in a solution that can be used for a variety of events, including our highly attended NFL football games.”
Prep said that the team is looking for- ward to using the solution in the future.
“It ended up being a great partnership and they took care of all of our needs, questions and feedback to develop a solu- tion that worked for us
and, most importantly,
our fans,” Prep said.
Matt Welty is the gen- eral manager for Code- locks.
access control products. These two com- panies teamed up to develop a secure, on- site alternative for attendees of not only sporting events, but music concerts and street festivals to enjoy their event unen- cumbered without having to experience the negative outcome of being turned away because of carrying restricted items.
In regard to the LOKnCHARGE units, it was determined – based on future needs of the end-user – to place the KL1060. Codelocks’ KL line of products stands for KitLock, ideal for cabinets and lockers. It appears the KL1060 is a smart way to gen- erate time-sensitive codes for a wide range of lockers.
Codelocks worked with LOKnCHARGE to develop an online portal where anyone can book and pay for a locker in advance. Through Codelocks’ NetCode, a four-dig- it code can be obtained by a future user with a specific start date, time and dura- tion, resulting in an easy and self-sufficient solution.
Once the duration expires, the codes no longer work, creating a more convenient way to grant access. These generated codes
can be sent by email or standard text mes- sages. In addition, a Wi-Fi connection is not required to operate these locks.
“By adding the units, and the partner- ship with Codelocks, it has helped avoid the risk of loss or theft of important per- sonal items, while providing convenient online booking for our customers,” Benoit said. “The solution was presented to Prep to solve their storage needs.”
The Jacksonville Jaguars currently de- ploy two LNC-550 units – aptly called of- fense and defense – totaling 1,100 lockers which are used on game days as well as all major events at TIAA Bank Field.
“After learning about this solution, we invited Briere and the Codelocks team to Jacksonville to discuss implementation and training,” Prep said.
Game Time
Before the season started, Briere and Codelocks representatives traveled to Jacksonville to train the Jaguars guest ser- vices team on how to operate the lockers. They were also on-hand during the first three home games to ensure a seamless
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