Page 14 - Security Today, April 2020
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“Artificial intelligence is the way we offer more value, roll out new ser- vices and form closer relationships with the customers we serve.”
tomer who has an elderly mother living across town. That cus- tomer wants to know more than just whether an intruder has broken in, such as, “Did my mother get out of bed at the usual time today? Did she take her medication at the right time? Is she sticking to the basic routines that tell me she is healthy and well, or has she varied from the routine?”
If we begin to use the data we collect to offer proactive alerts and tips about security, we go far beyond ringing an alarm if someone breaks into a home or business. We become an active helper in the lives of people, informing them any time there’s a change to the standard course of daily events.
Where We Go From Here
Sensors and cameras can offer valuable information, whether to individual customers or whole industries. With AI underpinning the collection and analysis of information, the devices we’ve al- ready put in the field can detect things like changes to tempera- ture and humidity, or electricity usage patterns.
Information like this can be a boon to the property manage- ment business in the same way home monitoring can be a game-
changer to the healthcare industry. Our devices are already out there, collecting the information necessary to make these things happen. We just have to interpret the data and make it useful.
The security professional should think of AI as the bridge that gets us to these insights. We can help our customers better understand and manage the unexpected in their lives. The key is partnering with a security technology provider that understands the potential of AI, and helps you harness it.
At Alula, we have already developed and demonstrated AI technologies that distinguish specific objects in the video content we capture. We are able to initiate actions automatically based on unexpected or unusual sensor activity, and the Alula platform is being leveraged to monitor changes in activity for aging people living independently.
These solutions and others will be delivered to our profession- al partner network over the next several years, helping to solidify the value of the professional security channel for the next decade and beyond.
Artificial intelligence is the way we offer more value, roll out new services and form closer re- lationships with the customers we serve. It’s not going to replace us, but rather make us more rel- evant than ever.
Dave Mayne is the vice president of product management at Alula.
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