Page 46 - Security Today, March 2020

Essential Management Take a look at the elements implemented by great integrators
BTy Dan Rothrock
here are essential elements that great integrators and managed service providers have that set them apart from the competition. These elements can be learned and developed over time. If these ele- ments come together through a responsive and dis-
ciplined process that produces measurable results, then you have a truly unique and valuable company. The elements are:
• Engagement: The three questions of why
• Shared measures of performance
• Highly leveraged partnerships
• Professional disciplines
• Formalized methodology
Looking at Each Element Through
the Lens of an Integrator
Conquest Solutions, LLC was established in 2004 in Marietta, GA, by Rose and Lance Retter. Lance is the COO and has worked in the IT industry since 1999. After studying Management of In- formation Systems at the University of Georgia and managing the IT department for a publicly traded company, Lance opened Conquest Solutions. His experience in IT and passion for tech-
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nology drives him to make sure Conquest is consistently deliver- ing the best products and services, including managed IT sup- port services, video surveillance, access control and VoIP phone services.
Managed IT support services. This is all about outsourcing one of the most difficult strategic services that any organization must provide. It is difficult to stay on the cutting edge of technology while maintaining a level of service through highly technical re- sources. For many companies, it is a losing game. Conquest pro- vides “on-demand talent” providing economies of scale at a lower cost compared to doing it in-house.
Video surveillance and analytics. Conquest partners with a leading video management provider to provide a simplified screen layout, intuitive controls and customizable features that improve multi-person interactions. With capabilities including advanced object tracking, demographics, dwell and loitering, license plate recognition, people counting and others, video analytics can en- hance the security, revenues and efficiencies of any business.
Access control security systems. If you need to manage and control who can enter doors and gates to the building or facility, you need access control. Given the number of security threats
IT SERVICES PROVIDER
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