Page 60 - Security Today, January/February 2020

Timeliness Critical to Saving Lives and Reputations
“On the morning of April 16, 2007, student Seung Hui Cho shot a man and a woman in a dormitory; both died from their wounds,” reported The Washington Post. “Police initially believed the case was a domestic dispute and that there was no threat to the rest of the university, so school officials did not warn the rest of the community. By the time Virginia Tech officials sent a warning hours later, Cho had stormed through Norris Hall, killing 30 others and himself.”
Virginia Tech was required to pay fines from the DoE, but the graver loss was the mass loss of lives, as well as the tarnished reputa- tion of the university. The deadly shooting at Virginia Tech forced a conversation about whether the Clery Act timely warning require- ment provided enough of a mechanism to warn the campus about immediate emergencies like an active shooter incident.
Today, campuses are required to implement a comprehensive assessment plan and process to ascertain, if there is a significant emergency or perilous situation, there will be a notification sent to the campus community. Emergency notifications became a Clery Act requirement in 2008 as part of the Higher Education Act.
Under the Clery Act, colleges prepare, publish and distribute an annual security report that includes three years of campus crime sta- tistics and policy statements.
Timely Warnings Mandated by Clery Act
Active shooter incidents on campus raise questions as to how institu- tions can best prepare for the unexpected, and prevent future inci- dents. The Clery Act requires a structured campus crime response which mandates timely warnings and alerting members of the cam- pus community if there are any immediate or ongoing threats.
Issuing an overabundance of timely warnings can diminish the impact of the alert, so developing the particular criteria of what war- rants the alert is critical. The Clery Center, a national nonprofit orga- nization founded in 1987 that empowers colleges and universities to create safer campuses, offers a checklist to help guide a comprehen- sive and effective timely warning and emergency notification process.
“Developing policies and procedures and analyzing when it is or is not necessary to issue a timely warning in response to a situation that arises on campus can be a challenging task,” reports The Clery Center. “Institutions are constantly weighing the needs of individuals versus the needs of the overall community when making decisions about how and when to issue such warnings.”
Hence, the creation of a ‘timely warning team’ is warranted. That team generally includes public safety, private security, deans and key stakeholders. The team should oversee the full breadth of the organi- zation without being too cumbersome as to become less effective.
Timely Warning Methodology
While the Clery crimes that warrant timely warnings include active shooter, homicide, aggravated assault and weapons law violations, among other things, the most important aspect of a reliable, poten- tially life-saving timely warning system is that everyone who needs to be enrolled is enrolled and that the data is 100 percent accurate. Time-warning methods include text, email and website alerts or a combination of methods. Campuses must disseminate a timely warn- ing if a Clery-specific crime occurs within Clery-specific geography that poses a serious or ongoing threat to the community.
A recent occurrence at an upstate New York campus highlights the critical role security professionals play in communicating inci- dents. A female student shared a social media post with an Allied Universal security team member that was written by her ex-boy- friend. The post detailed his intention to assault her and her current boyfriend and then kill himself. The campus security professionals took her concerns seriously and assisted her in reporting it to local authorities.
Unfortunately, the social media post was not just a scare tactic.
Shortly after the incident report was filed, the ex-boyfriend was spotted on campus, recognized by one of Allied Universal’s security team. Through collaboration with local authorities, the security team assisted in the peaceful arrest of the individual before any harm was done.
There is no doubt that threats and risks exist. Reducing impact and occurrence is achieved through prevention and vigilant adherence to safety and security policies.
Clery Act Continually Evolves
Over the years, Congress has amended and expanded the Clery Act to address emerging security threats. In March 2013, President Obama signed Violence against a Woman’s Act (VAWA) 2013, which strengthened Clery to address all forms of violent campus crime, including sinister safety threats including cyberstalking as well as other forms of Internet-related intimidation.
What are the most prominent, repeat type of Clery Act violations that colleges and universities are making? James Moore, senior advi- sor for Clery Act Compliance and Campus Safety Operations at the United States Department of Education, said at Clery Compliance Symposium, “We see the greatest number of violations in crime reporting and policy development but timely warnings and emer- gency notifications are areas that are common problems as well.”
Moore also serves as the federal government’s leading expert on the Clery Act, the Drug-Free Schools and Communities Act, and other campus safety and crime prevention initiatives.
“Compliance with the Clery Act is an institutional responsibility, not just the responsibility of the public safety team,” says Moore. All of the appropriate leaders need to understand requirements and potential consequences of failing to communicate potential serious or ongoing threats to the campus community. In today’s climate, this failure to communicate is leaving low-hanging fruit on the tree for a complaint against the institution for a violation of the Clery Act.”
University/ Physical Security Partnership Crucial
Physical and emotional abuse is a growing threat on college cam- puses. Security officers are trained to handle interpersonal abuse sce- narios by learning how to define, identify and respond to domestic violence incidents, which can include rape and assault; stalking; ver- bal abuse; threatening texts and emails.
The Clery Act has increased awareness of major crimes. Addition- ally, the Campus Sexual Violence Elimination Act (SaVE) requires schools to be more transparent and accountable for a range of these behaviors. Campus security professionals must know how to identify, record and report incidents, and refer victims for help.
Today’s security officer is a proactive part of creating a safe envi- ronment – prepared for hazards as well as actively promoting a safety culture on campus. Perhaps the most dramatic shift is the switch from security officers being behind-the-scenes enforcers and responders to serving as collaborative promoters of the college’s culture.
Institutions need to work with their campus security team to con- duct “tabletop” drills on their timely warning and emergency notifi- cations procedures and processes to test effectiveness, and for process improvement. It is important that results are documented and that all findings lead to improved processes.
Effective campus security finds the right balance between creating an open and free environment and upholding the duty to protect. This starts with the acknowledgement that security must be part of the campus’ evolution. The right solution balances expenditures between staff, technology, facility design and crime prevention edu- cation to develop a program that is effective, efficient and affordable. With new expectations and growing responsibilities, the campus security officer continues to evolve.
Stephen R. Aborn is the director of higher education at Allied Universal.
The Clery Act
16 campuslifesecurity.com | JANUARY/FEBRUARY 2020