Page 70 - Security Today, November/December 2019

Company Profile
10
campuslifesecurity.com | NOVEMBER/DECEMBER 2019
www.adt.com/commercial
1501 Yamato Rd Boca Raton, Florida 33431
Tel: (833) 238-4314
A NEW LEADER IN COMMERCIAL SECURITY, FIRE AND LIFE SAFETY.
ADT Commercial has assembled top system integration talent to provide a holistic approach to the problems that life safety, fire, risk, and security leaders are facing now and must prepare for in the future. With a wide port- folio of offerings, we deliver in- stallation and service expertise for fully customized commercial solutions to meet the needs of virtually any organization.
These include fire/life safety, intrusion detection, IP-based video, access control tech- nologies, banking and ATM services, sprinkler installation and maintenance, security- only networks design, management and monitoring, remote monitoring, and enterprise risk management.
Understanding Your Needs
Our unique approach starts with understanding your organization, culture, and footprint. You can expect your ADT Commercial team to have a high level of expertise and take the time to become well-versed in your strategic, physical, and life safety challenges.
Adding Value
We staff dedicated commercial security professionals who will be able to provide you with professional solutions and options from—program planning, management and imple- mentation, to ongoing performance measurement. They think outside of the box and will engage proactively with you to seek out a solution.
Delivering Reliable Performance
We strive to deliver customer service excellence that includes accurate estimates, timely installations, and transparent service costs. Our local offices take great pride in their delivery and are compensated in part based on customer satisfaction survey results.
• We provide customers with the best of both worlds—a strong U.S.-based company,
with local offices providing a quality service experience.
• We dispatch technical personnel certified to service the systems at your sites, and
we expect them to show up on time with the right equipment. We also email you with an expected service time arrival and technician picture, so you know who and what to expect, and when.
• We strive to answer calls within a few rings—with no automated phone systems. Same- day service is our goal, not an upcharge. We have thousands of in-house technicians to help us deliver this exceptional service response.
• Our enterprise-level solutions include Lenel OnGuard, Honeywell Pro-Watch, Software House, AMAG Technology, Genetec, Avigilon and Milestone. In select markets, we also offer Edwards, Notifier and Gamewell FCI.
• We have dedicated commercial monitoring centers—redundant and listed by Under- writers Laboratories. We provide monitoring and advanced network services through our own National Account Operations Center and two Network Operations Centers.
Let’s start a conversation.
We make it easy to switch providers, and our onboarding process is predictable, depend- able and painless. You will be assigned a dedicated team to help with recommending and implementing the solutions that fit your needs.
Full licensing available at www.ADT.com/commercial/licenses or by calling 833.238.5224. Go to sp.hotims.com and enter 738 for product information.