Page 87 - Security Today, October 2019
P. 87

and video surveillance often operate in silos. This makes it difficult for security leaders to access the information they need when they need it most.
The Intelligent Security Operations Center (ISOC) is critical to the success of an intelligent campus and can help address this issue. The ISOC aggregates multiple systems into a single interface and exposes it to an analytic layer that results in the delivery of actionable intelli- gence. The ISOC incorporates AI to provide data about what is hap- pening across a campus’ domains and helps operators determine the impact to the organization. Over time, the ISOC’s ability to unify incoming data and leverage machine learning to identify patterns and detect threats will help an organization take a more proactive approach to their campus security needs.
Automation
At the core of the ISOC is a level of automation that ultimately increases efficiencies for campus leaders. It’s clear that for campuses to predict and identify threats in real time, actionable, intelligent data analysis must take place to present a unified risk scenario to the appropriate operators.
Advanced analytic applications, in conjunction with enterprise class security software, address this by gathering, processing and ana- lyzing the data to deliver greater situational awareness and instant notifications to facilitate immediate action. These powerful solutions streamline investigations and empower operators to make rapid, informed decisions without expensive infrastructure changes.
On the Go
With the introduction of the smartphone, mobility has taken center stage, even in the security industry. For campuses to stay ahead and
leverage automation and advanced threat detection, information must be available and accessible anytime, anywhere. The proliferation of mobile devices makes this possible and gives organizations more ways to protect people, property and information in mission critical environments.
For example, there are mobile applications available today that allow users to press a button on their mobile device and immediately alert security to a threat. Operators in the central command center can then open a line of communication with that user, obtain real- time video of what the user is witnessing, acquire their location and communicate with that user to update their status.
Additionally, mobile video applications can help security officers gain more insight to a situation when it occurs. These applications can push data to their mobile devices in real time from first respond- ers, employees or citizens providing them with specific information on a security incident. This helps the operator assess the risk and respond quicker and more efficiently to the situation at hand. Overall, mobile capabilities add significant value to any organization’s security strategy by providing more data to the security operators and extend- ing their reach far beyond the campus footprint.
The intelligent campus empowers organizations to be more effi- cient, effective and proactive in delivering best of breed services while protecting people, property and information assets in today’s ever- evolving risk environment. Security in an intelligent campus scenario is extremely complex. Security operators must balance the high expectations for an elevated and modernized campus experience, with the need to protect what matters most. This type of environment requires a comprehensive, coherent and cohesive security plan.
Jeffrey Lewis is the vice president of marketing at Verint SIS.
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