Page 16 - Campus Security & Life Safety, May/June 2019
P. 16
CoverStory
Untitled-1 1
4/23/19 3:08 PM
16 campuslifesecurity.com | MAY/JUNE 2019
Go to sp.hotims.com and enter 711 for product information.
view mode’ ensures that what an operator is looking at is viewed at the proper resolution.”
Upgrades are Underway
Implementation of the safety and security upgrades is underway. Once fully imple- mented, HISD expects to see a significant increase in the efficiency and effectiveness of communications—specifically district offi- cials expect to see real-time 24/7 server monitoring, allowing for increased commu- nications between the security operations center (SOC) and the security system. Tech- nicians also will be able to troubleshoot remotely, increasing efficiency.
“The SOC is manned 24/7,” district offi- cials said. “As servers are migrated to the Power Ultra, SOC will be monitoring them 24/7. Currently, a manual report is run each morning to determine what servers are down. Campuses also may call during the day to report if they are unable to view their cameras. Once an issue is identified, a tech- nician is dispatched to the site to trouble- shoot.”
Ralph C. Jensen is the editor in chief of Campus Security & Life Safety magazine.
