Page 74 - Security Today, September 2018

etc. In such cases, all of the above benefits are also realized by the dealer. Having the ability to remotely perform these updates means fewer truck rolls to communities, a higher service level to community managers and more time to focus on prospecting new business. That’s just the beginning!
Cloud-connected systems also enable the dealer to capture and report back a greater depth of data from the community’s perimeter. For example, a host of gate operator status codes can be collected by the access control system and reported back to the dealer via alerts. This real-time status monitoring translates to faster situational awareness by the dealer, greater responsiveness to the needs of a com- munity manager, and less downtime at access points.
By responding faster to the community manager, cloud-based systems can actually help increase customer loyalty between dealers and community managers. The higher level of service that these sys- tems deliver affords dealers the opportunity to monetize recurring monthly revenue as part of their service contracts.
Factors to Consider
Cloud-based computing has opened up a world of possibilities for se- curity and access control, which means that security dealers will want to look to partner with best-in-class access solution providers who of- fer robust and scalable systems with seamless integration capabilities. Some things to consider when looking for a trusted partner include:
Ease of use. Ease of use is typically the most important factor to take into consideration when looking to implement an access control system. A reliable cloud-based access control system should provide an intuitive interface for residents as well as easy program- ing capabilities that allow system integrators to add or update data
from anywhere. Additionally, a system that installs software updates automatically can help eliminate the need for manual downloads or installations.
Customizable. It’s important to select an access control system that aligns with a community’s needs. Providing a system that is scal- able and flexible will allow users to specify the level of control they need now and easily add more access points later. The access control system should also provide robust diagnostics that can be customized to provide alerts and notifications that are relevant to the commu- nity’s needs.
Versatile. Selecting an access control system that plays nice with other security systems allows dealers to enhance a community’s safe- ty through a seamless over-arching solution tailored to specific needs. Seamlessly integrating entry access and security solutions allows se- curity dealers to provide a stronger and proactive service relationship with customers.
The Future of Cloud-Based Control
Access control plays a big role in how secure a community is, and the need to control access points is a fundamental part of a community’s overall security solution. Updating an outdated entry system with a cloud-based system provides a robust, full-fea-
tured access solution that delivers enhanced func- tionality and easy integration with other security solutions, ideal for integrators who are looking to improve and expand their service offerings.
Tom Potosnak is the director of marketing, Perimeter Access Solutions at LiftMaster.
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