Page 12 - Security Today, January 2018
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perpetuate this breakdown of communication between entities. Since legacy technology has been disjointed for so long, the city depart- ments and businesses have been too.
While these challenges can be dissuasive, the fact that many cit- ies have successfully fostered cross-enterprise collaboration suggest opportunities are plentiful. This is partly because numerous cities and businesses are upgrading their systems to IP security technology. It provides greater connectivity and access to new capabilities that bridge once-divided public and private organizations.
From response to resolution, workflows can be simplified with decision support features. New and improved IP technologies are impacting the way cities function, flow and react, bringing police, transit, retailers, community groups and local businesses together to discuss common objectives. With new and improved support features, dispatchers can locate an event on a map, share intel from video to responding officers, push video to responding officers and record case notes in a short period of time. Equally helpful is having all entities with vested interest and permission securely access data.
For example, it could help a loss prevention manager collaborate more effectively with police investigators, compiling evidence in a cen- tral repository and closing cases faster.
Cybersecurity and Data Sharing
Increasingly, an organization’s resilience depends on the open com- munication and connection between a wide variety of its own systems and with other organizations. We have seen that it can be much more difficult to get back to normal quickly when systems are not con- nected or when stakeholders are working in siloes. With a single uni- fied system, they can easily access and monitor all their cameras both locally and from their headquarters. They know that information
gathered at one location can be easily be shared with other locations. This can be useful when it comes to both making business decisions for the company and responding to unplanned events or emergencies.
Cybersecurity and data privacy are a big part of inter-agency dis- cussions as well. They are sharing ideas about technologies that help them stay one step ahead of privacy issues and threats. For example, police departments are considering new tools such as video redac- tion, which blurs out people’s faces in video while the contextual en- vironment and background stays non-blurred.
Small businesses are looking at Software-as-a-Service models to outsource the risks of cybersecurity to top-tier cloud providers. Oth- ers are initiating conversations with vendors and integrators about cybersecurity measures, learning how encrypted communications, built-in data and privacy protection capabilities, strong user authenti- cation and password protection help them quickly adapt to new laws.
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