Page 92 - Security Today, November 2017

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particular platform telling the person to move back to safety—all without any man- ual involvement.
It is only if, after the warning message is sent and the person does not back up to safe- ty, that the ECS automatically sends an alert and assigns a video image to a security officer. The system automatically queues up the ap- propriate loudspeaker, and the security officer would be able to speak directly to that specific platform and address the wayward passen- ger. “Sir, in the blue shirt, for your safety, you need to back up behind the yellow line.” The system automation streamlines manual tasks, gaining efficiencies, increasing the volume of potentially dangerous situations that can be addressed, thus preventing injuries.
Another example would be if security personnel needed to push out very specific messages to specific locations within a given station. If they don’t want passengers on the track level due to a situation unfolding, the system allows them to make special an- nouncements to public areas or zones within the station, such as the station entry, request- ing people to remain within the lobby area or exit the building to another location. In addition, the system allows for communica- tions to be simultaneously issued at all mass notification layers.
• Layer one sends the message in the build- ing or station, telling people not to go up to the platforms and to exit building.
• Layer two sends a message over a wide area, using the system’s integrated exter- nal paging solution to send alerts outside of the building to deter passengers from entering.
• Layer three, which is personal notifica- tion, would allow a text message to be sent to registered cell phones informing them not to enter the building.
• Layer four, which broadcasts radio and
television, would automate messages to the public as needed, informing them to stay away.
Security centers also often have to oversee
each of the stations’ public access parking lots, which are encompassed within the wide- area layer two of mass notification. Many public access parking lots are equipped with call boxes that provide a person in distress direct contact with the security center. Tied into the paging system, an officer is auto- matically assigned to the call and is provided with a local camera feed for the area.
This immediately puts eyes on the call box, so the officer can see the person and the details around the situation. They can key the microphone and page the entire parking; bringing comfort to the individual confirm- ing that assistance is on the way—and poten- tially deterring others.
The rail station security and communica- tion centers are the epicenter of all message dissemination to passengers, operators and station agents. They are constantly bom- barded with incoming information, making it increasingly difficult for officers to perform the largest priority of their job: ensuring the safety of all passengers and even the outlying public community.
By integrating paging and emergency com- munication systems that automate the coordi- nation and distribution of low-level messages and sound the alarm where true emergencies have arisen, these systems become the new first responders and allow security communi- cation teams to better pre-
pare, manage and prevent tragedies.
L. William Nattress III
is the director of channel strategy—paging for Bi- amp Systems.
1117 | SECURITY TODAY
TRANSPORTATION SECURITY