Page 36 - Security Today, June 2017
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systems is critically important to capturing maximum value; on average, interoperability is required for 40 percent of potential value across IoT applications and by nearly 60 per- cent in some settings.”2
For retail security teams to get the most
out of technology investments, it’s going to
take partnership across departments, and the
right platform to make these devices talk to
each other, and work together, for you.
Check Your Case Management System
Case management is one of the most impor- tant tools for security teams to communicate about cross-site threats. But many retail- ers lack the insight and shared resources to
make the most of this information. There is
potential with shared information and better case management. Today, cases are disparate and each holds clues to security threats like crime rings, but there is no way to correlate this information across multiple sites. It’s time for this valuable information to be more accessible and actionable.
The combination of centralized access control and omni-channel sensor informa- tion means that when cases are open they are automatically more informative. With a platform that pulls in big data from across IoT sensors, and allows for centralized case management, patterns and predictors of crime are more easily identified, so retailers can get ahead of threats.
The technology to enable more so- phisticated case management exists today, which is the great news. Now it’s time for the cutting-edge retailers to start testing the limits of the latest solutions available that integrate big data from across sensors and produce intelligent case management out- puts. The power of the technology comes when you use it in combination with access control and a platform approach to sensor management to truly stop physical security threats in their tracks.
Moving Away from Chance
Retail today is complicated, as is physical security, and your business needs to look at the next strategic steps to shift from where you are today to more sophisticated analysis and tools. McKinsey notes that “capturing the full potential of IoT applications will require innovation in technologies and busi- ness models, as well as investment in new ca- pabilities and talent.”2
Industry experts agree. Lindsey empha- sizes that for retailers to move forward.
“It’s time to think broadly rather than siloed in physical security lanes,” Lindsey said. “The Internet of Things is a huge op- portunity for security teams, and it’s exciting to see the new tools available to help physical security teams move to the next generation.”
Improvements in the three areas of key- less access control, omni-channel sensors, and optimized case management are possible today with the latest tools and a willingness to try a new platform.
John Carter is the presi- dent and CTO of Rec- onaSense.
1. http://www.mckinsey. com/industries/retail/our- insights/making-stores-mat- ter-in-a-multichannel-world
2. http://www.mckinsey.com/business-functions/ digital-mckinsey/our-insights/the-internet-of- things-the-value-of-digitizing-the-physical-world
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0617 | SECURITY TODAY
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