Page 54 - Security Today, May 2017

COVER STORY
has cascaded into nearly 40 employees, and a multi-million dollar resource. Located in North Dallas, the company has opened a satel- lite office in Austin/San Antonio, and is planning to open an office in Houston by June. Oklahoma is on track to have a branch location in 2018, where they already have parking systems in place.
It didn’t hurt that he’s surrounded himself with top-name products, such as Salient (VMS provider), DSX Access Systems (access control), Automatic-Systems (pedestrian and vehicle entrance control systems), IP camera manufacturers, and others manufacturers in the industry.
• Salient. For his installations, Comeaux said this is the top of the line
VMS, and has been integrating this system for the past seven years.
“A core value at Salient is ‘service first’.” said Paul Smith, district sales manager for Salient. “Partners like I3Concepts which share that value and bring technical expertise to the design and installation of security systems consistently deliver the best deployment experience for our users.”
• DSX. The day I3Concepts got started, they began a partnership
with DSX. Comeau said they are the 17th most productive dealer
nationwide with DSX, and worldwide of more than 50 dealers.
• Automatic-Systems. I3Concepts is the largest dealer for Auto- matic Systems ParkPlus intelligent parking gates in the United States, and is also a major integrator of AS’s optical turnstiles, por-
tals and vehicle gates in Texas.
“Jeff has made employee technical training and customer service
a priority, we could see the commitment from the first day. As our very first and most trained ParkPlus dealer in the United States,” said Mike McGovern of Automatic Systems. “I3 set the standard for oth- er parking system integrators in our system. As for security optical turnstiles and other pedestrian portals, Jeff ’s team has set themselves apart by personalizing the customer experience. We wish that we could have another 50 dealers like I3 Concepts.”
• Maxxess Systems. I3C has been working with the product since the late 1908s, back when it was Intelligent Controls Inc.
I3 has been installing parking system for the last four years, but
today it has become nearly 50 percent of the company’s gross sales. Parking has been a fast moving and steady part of the growth. As mentioned, being a dealer for TIBA has provided I3C with a wide territory for sales and integration. For instance, I3Concepts is re- sponsible for parking security systems in North Dallas at the Galleria office towers and shopping center, and is installing a license plate rec- ognition system at the Gaylord Texan Resort Hotel and Convention Center in Grapevine, Texas. Both solutions are TIBA and LPR.
“Getting work has come because we believe in customer rela- tionships, referrals and quality workmanship,” Comeaux said. “You simply can’t do enough for a customer to keep that relationship working. We believe the service call in the most important part of the business. If a customer has a broken gate arm, we respond and get it fixed right away.”
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0517 | DEALER STRATEGIES