Page 107 - MSDN Magazine, August 2017

Support Services
Get the assistance you need, when you need it, from the people who know our products best. • Free support for all, even when evaluating
• Get the level of support that suits you and your team
NO ONE KNOWS OUR PRODUCTS AS WELL AS WE DO. We develop them, support them and use them. Our support is handled through our support forums and is available to all Aspose users.
Work with the developers that developed and continue to maintain our products.
Support Options
Free
Everyone who uses Aspose products have access to our free support. Our software developers are on stand-by to help you succeed with your project, from the evaluation to roll-out of your solution.
Priority
If you want to know when you’ll hear back from us on an issue and know that your issue is prioritized, Priority Support is for you. It provides a more formal support structure and has its own forum that is monitored by our software engineers.
Enterprise
Enterprise customers often have very specific needs. Our Enterprise Support option gives them access to the product development team and influence over the roadmap. Enterprise Support customers have their own, dedicated issue tracking system.
Sponsored
Available to Enterprise customers that would like to request features, this higher prioritized support can ensure your needed features are on our roadmap. A member of
our team will produce a feature specification document to capture your requirements and how we intend to fulfill them so the direction development will take is clear up- front.
Support
We are developers ourselves and understand how frustrating it is when a technical issue or a quirk in the software stops you from doing what you need to do. This is why we offer free
support.
Anyone
who uses
our product,
whether they
have bought
them or are
using an
evaluation,
deserves our
full attention and respect. We have four levels of support that can fit your needs.
Everyone who uses Aspose products have access to our free support.
Pricing Info
To see the Priority and Enterprise support rates, refer to the product price list, or contact our sales team. Sponsored Support is unique so pricing is specific to each project. Please contact our sales team to discuss.
www.aspose.com
EU: +44 141 628 8900 US: +1 903 306 1676 Oceania: +61 2 8006 6987 sales@asposeptyltd.com
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