Page 36 - Mobility Management, September/October 2021

MYLUCI® DATA AND SECURITY OVERVIEW
When we built LUCI, we took the privacy and data security of drivers and their caregivers seriously. We also took the data collection and secure communication capabilities of LUCI seriously, so that we could offer the best customer experience to drivers. LUCI’s connectivity allows the product to keep improving over time with over-the-air software updates and gives drivers access to information to better manage their mobility and health. It also provides deidentified and anonymized data so the team at LUCI, and our partners, can better serve the community of LUCI drivers. We believe our customers deserve access to the connected, world class features and future opportunities that connectivity, done right, provides.
LUCI’s operating system on the wheelchair generates data about the wheelchair and LUCI’s functions including collision avoidance, drop-off protection and tip protection. This data is made available to drivers through the MyLUCI app (available on iOS, Android and as a web app at MyLUCI.com) and drivers are in control of who has access to data associated with their identity.
MyLUCI is a voluntary, opt-in app designed to emphasize driver rights, security, and dignity.
TERMS TO KNOW
Identified Data is data that includes a user’s personally identifying information such as name, email address, phone numbers or other contact information.
Deidentified Data is data where all personally identifying information such as name, email address, phone numbers or other personal contact information has been removed to protect personal privacy.
Anonymous Data is deidentified data that has been further processed or aggregated (combined with other users’ data) so that it cannot be re-associated with an individual.