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HME Business May/June
Table of Contents Volume 29 No. 3
Volume 29 Number 3 May/June 2022
hme-business.com EXECUTIVE EDITOR & PUBLISHER
6 Provider Strategy
Enhancing your customers’ retail HME experience.
31 HME Inventory
The latest HME offerings, plus a special focus on support surfaces.
34 Observation Deck
The audit increase HMEs can expect in coming months.
EDITORIAL STAFF ART STAFF
David Kopf
(949) 265-1561
Laurie Layman
Teresa Antonio
Marlin Mowatt
Rick Neigher
(818) 597-9029
Randy Easton
(678) 591-2822
8
have safe home access.
12 Legal: Working with physicians and
other referral sources.
14 Types of CBD: what’s right for your
patients?
16 Patient Engagement: How to
personalize your HME care today
18 Improve your business with timely and
proper follow-up.
20 Keeping patients safe and ensuring
they don’t take a tumble.
22 Certification and training for your
service technicians.
24 From hospital to home: getting
respiratory right.
25 Outcomes- and value-based care for
the respiratory HME.
26 How to keep home oxygen patients
safe and prevent costs.
27 How to take control of your revenue
cycle.
28 Preparing for value- and outcomes-
based care for HME.
29 How to improve referral sales using
market data and CRM.
30 Embracing remote setup for sleep
patients.
LEGAL DISCLAIMER
The information in this magazine has not undergone any for- mal testing by 1105 Media, Inc. and is distributed without any warranty expressed or implied. Implementation or use of any information contained herein is the reader’s sole responsibility. While the information has been reviewed for accuracy, there is no guarantee that the same or similar results may be achieved in all environments. Technical inaccuracies may result from printing errors and/or new developments in the industry.
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SENIOR ART DIRECTOR
PRODUCTION STAFF
PRODUCTION COORDINATOR
ONLINE STAFF
DIR. OF ONLINE PRODUCT DEVELOPMENT
SALES STAFF
GROUP SALES MANAGER INTEGRATED MEDIA CONSULTANT
EDITORIAL ADVISORY BOARD
2022 HME HANDBOOK
Our annual handbook is packed with 15 articles to help HME professionals flourish and thrive.
Negotiating with payers: preparation is
the key.
10 Being prepared to help ensure clients
Steve Ackerman
President Spectrum Medical
Jeffrey S. Baird, Esq.
Chairman of the Health Care Group of Brown & Fortunato, P.C.
Cara Bachenheimer
Lobbyist/Government Affairs for Brown & Fortunato, P.C.
Rob Baumhover
Director of Retail Services for VGM Retail Services
Ty Bello, RCC
President and Founder Team@Work
Sandra Canally
President
The Compliance Team Inc.
John Letizia
President of Laurel Medical Supplies Inc.
Joe Lewarski
Vice President of Global Respiratory and Sleep Drive Devilbiss
Josh Marx
Managing Director, Sleep & VP of Business Development, Medical Service Company
Trish Nettleship
Vice President of Marketing, Brightree LLC
Faisal “RJ” Poonawala
President
Spring Branch Medical Supply
Ron Resnick
President
Blue Chip Medical Products Inc.
Tom Ryan
President and CEO AAHomecare
Rose Schafhauser
Executive Director
Midwest Association for Medical Equipment Suppliers
Gary Sheehan, MBA
President and CEO Cape Medical Supply
Wayne van Halem
President and Founder The van Halem Group LLC
ID STATEMENT
HME Business (ISSN 1940-6479) is published 6 times a year, Jan/Feb, March/April, May/June, Jul/Aug, Sep/Oct and Nov/Dec by 1105 Media, Inc., 6300 Canoga Avenue, Suite 1150, Woodland Hills, CA 91367. Periodicals postage paid at Woodland Hills, CA 91367, and at additional mailing offices. Complimentary subscriptions are sent to qualifying subscribers. Annual subscription rates payable in U.S. funds for non-qualified subscribers are: U.S. $119.00, International $189.00. Subscription inquiries, back issue requests, and address changes: Mail to: HME Business, P.O. Box 2166, Skokie, IL 60076- 7866, email HMEmag@1105service.com or call 866-293- 3194 or 847-513-6011 for U.S. & Canada; 00-1-847-513- 6011 for International, fax 847-763-9564.
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COPYRIGHT STATEMENT
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REACHING THE STAFF
Kevin O’Grady Irene Fincher Susan May
Rajeev Kapur Sanjay Tanwani Erik A. Lindgren
Michael J. Valenti
Editors can be reached via e-mail, fax, telephone, or mail. A list of editors and contact information is at www.hme-business.com.
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