Page 38 - HME Business, November/December 2020

THE STRONGEST LINK
source Planning, and it refers to the systems and software packages used by HME/CRT businesses to manage day-to-day business activities, such as referral sources, client demographics, eligibility, medical records, evalua- tions, workflow, pre-authorizations including verification of benefits, inventory management, orders, payer billing, A/R, audit validation and accounting. ATLAS ERP brings defined processes and information to create, store and use the same data derived through consistent practices. It manages all critical payer compliance as defined by each payer’s separate criteria and manages each as a unique custom workflow. Data integrity is assured for every task performed through your entire organization, from finan- cial reports to single outstanding receivables, without deploying error-prone manual spreadsheets. Key features and benefits of the ATLAS system include: removal of manual processes; manage multiple locations; transpar- ent analytics; sales forecasting; purchasing; chronological transaction history; billing; seamless system; monitoring key performance indicators (PMIs); comprehensive real time business overview; inventory optimization ; order tracking ; and data security.
Brightree Business Management Solution
Brightree
www.brightree.com
(888) 598-7797
Years company has been in business: 18
Number of installed systems: 2,200
Type of system: A hosted, web-based/SAAS system Technology used: Brightree’s software is programmed in C# and SQL.
Recent developments: Brightree has added many new features to its business management solution to specif- ically support HME’s during COVID-19 including addi- tional WIP states to pickup/exchange orders, infectious condition functionality, transmission method & alerts, added ability to track setup method, CDC COVID-19 Guidelines on printed delivery ticket, picture support for Mobile Delivery, and COVID Analytics Dashboards to provide additional visibility into accounts receiv- able, patient attrition & staff productivity. In addition to these features, Brightree added the following function- ality: updated ERN processing to handle payer initiated codes, saving eligibility history indefinitely to facilitate audit responses, patient PAR/CMN list enhancements, ability to Mass re-assign tasks, address validation and API updates for insurance, creating/updating PAR
tasks and posting a deposit. Brightree has added to is resupply portfolio by acquiring SnapWorx bringing the most comprehensive set of solutions for multi-channel patient engagement and workflow automation for HMEs. The combined capabilities will help drive patient therapy adherence and increase operational efficien- cies. Brightree has also enhanced customer support by adding additional convenient ways to request support through Brightree Community Case Portal, phone, email, and chat and regraded Community to make it easier to find on-demand training videos, ask a ques- tion, discuss an issue, or get help in our searchable forum and content database.
With all the upheaval COVID-19 has hurled
at U.S. healthcare, it’s been reassuring to see that HME has remained resilient despite the public health emer- gency. Then again, this pandemic hasn’t been providers’ first rodeo when it comes to massive, sudden change.
Change management has become an essential business discipline for HMEs, and a key tool that has helped providers contend with whatever obsta- cles come their way has been technology. HME software tools — whether overall business and billing management systems, or specialized offer- ings — have helped providers deal with unforeseen circumstances, integrate them into their business strategies, and actually create workflows that help them define their future. If anything, software is providers’ strongest link.
If anything, the software providers use to manage their businesses, process claims, interact with patients, and share data with other healthcare providers is constantly changing and evolving to meet market demands. To help you stay on top of all the latest upgrades with the various offerings, we’ve once again conducted our annual software survey. We have surveyed a variety of software companies to see the new developments and features they have added to their offerings.
This year, we’ve reviewed 19 systems across the following categories:
• HME Management Systems
• Business Analytics
• Document Imaging/Management • E-Prescription
• E-Commerce/Digital Marketing
• Patient Management/Compliance
So, if you’re looking to see how HME’s tech- nology tools can keep your business functioning as an unbreakable chain between your patients and your referral partners, here are the latest updates:
HME MANAGEMENT SYSTEMS
Systems like these offer a wide range of features ranging from billing and claims processing to operational efficiencies and inventory manage- ment. The broad-based software allows providers to manage most parts of their business in a single platform, with a particular focus on patient services.
ATLAS Enterprise Software
ATM Holding Co., LLC
www.atlas-vue.com
(702) 425-3156
Years company has been in business: 10
Number of installed systems: 60
Type of system: A hosted, web-based/SAAS system Technology used: Various
Recent developments: ERP stands for Enterprise Re-
22 HMEBusiness | November/December 2020 | hme-business.com Management Solutions | Technology | Products
Photo © JohanH/depositphotos.com