Page 22 - HME Business, January/February 2020

Sharing Best Resupply Practices
Sleep therapy was the proving ground for how technology and smart resupply practices
Much has been learned about resupply in the realm of sleep therapy. Now providers of other HME categories are starting to apply those lessons to improve their care and boost their bottom lines. Sleep therapy providers depend
on resupply to ensure good care, keep patients complying with their therapy, and optimize reim- bursement revenues. Furthermore, good resupply has a multiplier effect for physicians and referral partners, who need to ensure patients benefit from continued therapy in order to secure their funding.
So, sleep providers have learned to combine technology efficiencies and smart business practices to fine-tune their resupply performance.
And, now that those providers have scaled that learning curve, the industry has started to realize that resupply applies to many more HME product and service categories than sleep. Smart resupply programs can be a key revenue driver for a variety of HME categories. Providers of products, such
as incontinence, diabetic supply, and enteral nutrition, can apply these lessons to expand and optimize their resupply programs to increase revenues and patient care.
To learn more about how the resupply game
is change, HME Business sat down with some technology experts, as well as a national provider of enteral nutrition and infusion services. We examined the resupply opportunities and issues for providers of other categories, and then looked at the tools and best practices available to help them improve their resupply.
can benefit care and expand revenues. Now, other corners of HME are starting to apply those lessons.
By David Kopf
22 HMEBusiness | January/February 2020 | hme-business.com Management Solutions | Technology | Products