Page 28 - HME Business, November/December 2019

BUSINESS SERVICES
DIABETES SELF-MANAGEMENT TRAINING ACCREDITATION PROGRAM
THE COMPLIANCE TEAM INC.
thecomplianceteam.org
DMEPOS and pharmacy providers alike have an opportunity in the area of diabetes management. The shift to quality payment makes it imperative for providers to increase their offerings to their patients and offer services to differentiate themselves or be left behind. One of the additional services a provider can provide to Medicare beneficiaries is diabetes self-man- agement training (DSMT).
Both DMEPOS and pharmacy providers are eligible and given that the next round of competitive bidding removes the national mail-order restriction, more providers can step up to the plate and specialize in diabetes. That said, in order to bill for these services, a provider must be accredited by a CMS recognized agency.
So, the Compliance Team released this program
as an add-on service for diabetic patients that provid- ers serve in their community as a DME provider or pharmacy. This is a great opportunity for providers that are already a Medicare enrolled supplier and can add on these services to offer their patients. Furthermore, DMEPOS suppliers can be reimbursed for this training if they meet the accreditation standards.
BUSINESS TECHNOLOGY – COMPLETE HME MANAGEMENT SOLUTIONS
BRIGHTREE BUSINESS MANAGEMENT SOFTWARE
BRIGHTREE LLC
www.brightree.com
For more than 15 years, Brightree’s Business Management Software has aimed to provide a comprehensive solution for management of a home medical equipment business.
The suite of services includes modules that stream- line processes to improve profitability, while support- ing high-quality patient care. HME billing, accounts receivable and inventory management make up the foundation of this cloud-based software solution, while
an ePrescribe module allows for seamless information transfer between care providers; ReSupply and Mobile Delivery modules streamline ordering and delivery processes; the Patient Hub app focuses on increasing patient-provider communication; and Advanced Ana- lytics and Revenue Cycle Management contribute to greater administrative efficiencies and business growth.
Brightree revamped its solution this year with a new, modern home page and features including easy-to- use Menus, a Search function, a Favorites section and push notifications connected to Brightree’s Patient Hub app. Together, these features have contributed to more modern, intuitive and streamlined navigation that ultimately improves workflows and makes it easier for HMEs to run profitable and efficient businesses.
The main menu re-design incorporates all reports and system set-up in one central location, while the Search function allows users to easily locate the pages they’re looking for with a single click. The new Favorites page allows users or administrators to set up common- ly viewed or accessed pages to a single screen that is always accessible. This feature not only makes it easier for users to organize their days, but makes it easier to train new employees, as all top pages and functions are easily accessible in one central location. New push notifications send information and work straight to indi- viduals from the Patient Hub app so users can immedi- ately see the tasks required of them, rather than having to dig into separate work lists. These user interface and functionality updates help HME users streamline their businesses even further and take greater control of their day-to-day operations.
BUSINESS TECHNOLOGY – SPECIALIZED SOLUTIONS
PATIENT HUB
BRIGHTREE LLC
www.brightree.com
Brightree’s recently-released Patient Hub is the first-ever patient app for the HME and pharmacy markets, and is a tool for connecting patients and their providers. Patient Hub was specifically designed for fluid communication between patients and providers, eliminating the need for multiple web portals and consolidating all patient interactions into one secure platform so that patients and providers can focus more on the conversations that matter.
The Patient Hub app aims to automate the more tedious aspects of the patient experience: patients can upload insurance cards directly to the Brightree patient
management database, update insurance information as necessary, and even initiate and complete tasks themselves, like updating account information and reordering supplies. Patients can access the equip- ment and supplies they need as soon as they need it, empowering them to take greater responsibility of their care. The app also automates appointment reminders and shipping notifications and enables remote trouble- shooting, eliminating wasted time for both providers and patients.
By streamlining these processes, providers have more time to pay attention to the conversations that matter. When a sleep apnea patient has an urgent question about their broken CPAP machine, for in- stance, he/she is able to ask that question via the mes- saging platform of the app, even attaching a photo of the issue, and get a reply as soon as the provider gets the notification. For the patient, this could mean the difference between a full night sleep and another fitful night, or even terminating their therapy altogether.
With the Patient Hub app, patients can spend less time on the phone with their doctor or provider – less time as a patient – and more time living their lives, while their HME provider benefits from improved ef- ficiency and potentially greater revenues.
INCONTINENCE & UROLOGY SUPPLIES
DFREE
TRIPLE W
www.dfreeus.biz
In the United States, 25 million adult Americans suffer from some form of urinary incontinence, according to statistics from the National Association for Incontinence.
But with the solutions being either diapers and pads or more serious solutions, such as surgery, implants, electrical stimulation and medications, it’s no wonder many patients stay mum. But what if there were a solu- tion that could help them monitor and manage their condition.
Enter the DFree, the first wearable device that focuses on the urge management side of incontinence. Standing for “diaper free,” DFree is a device that acts as a sort of early warning system that employs ultra- sound and Bluetooth to help patients realize that their bladder might need emptying. DFree monitors how much urine is in a user’s bladder with a non-invasive ultrasound sensor and notifies users when it’s time to go to the bathroom via a companion app on the user’s smartphone or tablet.
DFree is a safe, cost-effective and environmen-
tally friendly alternative for people managing urinary incontinence. With DFree, adults, children and disabled
12 HMEBusiness | November/December 2019 | hme-business.com Management Solutions | Technology | Products