Page 3 - GCN, Jun/July 2016

INSIDE
FEATURES
30 Mobile devices: A better route to ID security
Advances in biometric authentication and smartphone technologies make the marriage of the two a strong platform for identity verification
BY MARIA KOROLOV
36 The case for disappearing desktops Workspace-as-a-service platforms that incorporate desktop virtualization features are among the latest technologies to support the government’s growing mobile workforce
BY PAUL McCLOSKEY
42 Blockchain on the government horizon
The technology that powers bitcoin has the potential to address trust and security issues in government transactions
BY BRIAN ROBINSON
CASE STUDY
47 Michigan county database
fights real estate fraud
The Property Records Notification system allows homeowners to sign up for email alerts when property changes are recorded BY STEPHANIE KANOWITZ
BRIEFING
10 What to look for in an open-data platform. Plus, can USPS put blockchain to work?
11 Make your nominations for the 2016 GCN dig IT Awards, and FAA opens up drone registration data
COMMENTARY
12 CYBEREYE Preparations for next- generation encryption should start yesterday
29 EMERGING TECH Getting to gigabit
Internet without fiber
WISH LIST
50 Tech that we hope hits the public sector
GCN (ISSN 0738-4300) is published 6 times a year, Jan/Feb, Mar/Apr, May, Jun/Jul, Aug/Sep, and Oct/Nov by 1105 Media, Inc., 9201 Oakdale Avenue, Ste. 101, Chatsworth, CA 91311. Periodicals postage paid at Chatsworth, CA 91311-9998, and at additional mailing offices. Complimentary subscriptions are sent to qualifying subscribers. Annual subscription rates payable in U.S. funds for non-qualified subscribers are: U.S. $125.00, International $165.00. Subscription inquiries, back issue requests, and address changes: Mail to: GCN, P.O. Box 2166, Skokie, IL 60076-7866, call (866) 293-3194, outside U.S. (847) 763-9560; fax (847) 763-9564 or email GCNmag@1105service.com. POSTMASTER: Send address changes to GCN, P.O. Box 2166, Skokie, IL 60076-7866. Canada Publications Mail Agreement No: 40612608. Return Undeliverable Canadian Addresses to Circulation Dept. or XPO Returns: P.O. Box 201, Richmond Hill, ON L4B 4R5, Canada.
GCN JUNE/JULY 2016 • GCN.COM 3
SPONSORED CONTENT
INNOVATION IN GOVERNMENT
SERVING
THE CITIZEN
S-14
The Agency Transition to Digital
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The New Era of Citizen Engagement
S-18 S-20
Improve Using Citizen Technology Experience to Better
Serve
S-22
Raise the Bar on Customer Service
S-24
Reinventing Government Collaboration
S-26
Create a Constituent Conversation
S-28
One-on-One with Martha Dorris
Innovation in government:
Serving the citizen
Advances in digital services technology and the manner in which agencies are transitioning to digital are transforming how they serve their citizens. CUSTOM CONTENT: PRESENTED BY CARAHSOFT
Advances in digital services technology and the manner in which agencies are transitioning to digital are transforming how they serve their citizens.
 Learn more at carahsoft.com/innovation.