Page 4 - Federal Computer Week, January/February 2019
P. 4

Contents
EMERGING TECH
TRENDING
3 ACQUISITION
Education Department reboots multibillion- dollar procurement
FCW CALENDAR
Where you need to be next
8 MANAGEMENT
Senators reintroduce bill to share cyber talent
25 POLICY
Trump releases AI leadership plan, and vendors say EIS deadlines should shift because of shutdown
26 WORKFORCE
Survey: Shutdown recovery relatively speedy. Plus, covering future shutdown costs, andTSP loan rules are relaxed as hedge against shutdowns
27 PEOPLE
FCW Insider news roundup
28 HEALTH CARE
VA scraps appointment scheduling contract, and red team hackers breach Military Health System’s Genesis
DEPARTMENTS
32 COMMENTARY
What’s driving federal IT in 2019
BY MIKE MAIORANA
44 IDEAS
The government should be more like Netflix
BY MICHAEL GARLAND AND GAURAV PAL
46 IDEAS
Securing the supply chain with dielets and
diamond dust
BY DEREK B. JOHNSON
48 THE LECTERN
The real barriers to entry in the federal marketplace BY STEVE KELMAN
50 FCW INDEX
51 WISH LIST
Tech we hope to see in the public sector
34 Automating the citizen experience IT modernization is about more than replacing aging equipment. It’s also about adopting cutting-edge technology to better serve government customers of all kinds.
BY STEPHANIE KANOWITZ
BY MARK ROCKWELL
HOMELAND SECURITY
38 Key border security technologies Wall or no wall, more border tech is all but guaranteed. Here’s a peek at what’s involved.
FCW PERSPECTIVES
40 Creating space for innovation Centralization can be stifling, but silos aren’t sustainable. So now what?
INNOVATION IN GOVERNMENT:
Moving the Dial on Government Engagement
By developing a laser focus on customers, agencies can deliver a seamless, intelligent experience for citizens, employees and partners, boosting productivity and ultimately mission success
Custom content: Presented by Carahsoft
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January/February 2019
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Raising engagement to new levels
Trust: The currency of government
Reimagining public service
Better outcomes for children and families
Boosting employee engagement with PaaS
APIs: Building blocks for digital transformation
PaaS: Transforming how agencies achieve mission
Modernizing customer engagement at HHS
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 Learn more at carahsoft.com/innovation
2/11/19 9:37 AM
INNOVATION IN GOVERNMENT
By developing a laser focus on customers, agencies can deliver a seamless, intelligent experience for citizens, employees and partners, boosting productivity and ultimately mission success


































































































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