Page 5 - CARAHSOFT, January/February 2021

Governments can remove barriers to learning and leverage technology and data to provide skills training and job matching at scale.
Learn more at Carah.io/CX-Franklin
Leveraging technology for scalable impact
Salesforce shares the public sector’s core values of building trust, providing services to constituencies and making the world
a better place. We are always looking for opportunities to use our technology to make it easier for government employees to apply their dedication and passion to serving their customers.
During the pandemic, agencies have
turned to the Salesforce Platform for emergency response management, such
as personal protective equipment (PPE) distribution, contact tracing, vaccine management, and managing the inspections and licensing that needed to happen for small businesses and other workplaces to reopen safely.
As the agency responsible for coordinating statewide disaster response and recovery, the California Governor’s
Office of Emergency Services (Cal OES) deployed a cloud-based PPE management platform in two weeks to get the state’s frontline workers the PPE they needed. To date, the team has distributed over 1 billion PPE units. Cal OES is a trailblazer, and it’s this type of industry and government collaboration that drives us.
Sarah Franklin is Chief Marketing Officer at Salesforce.
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