Page 14 - College Planning & Management, January/February 2019

Business MANAGING HIGHER ED
What to Ask When Outsourcing SaaS
Here are five questions to ask potential partners when seeking to outsource Software as a Service (SaaS).
BY ELLEN KOLLIE
FOUNDED IN 1875, Indiana University of Pennsylvania (IUP) in Indiana, PA, is a public, research-based institu- tion boasting nearly 12,000 undergraduate and graduate
students. In 2018, Bill Balint, CIO of IUP, and his team made the
decision to put the community’s email in the cloud using Microsoft Office 365. This is an example of one of many forms of Software as a Service (SaaS) to which more academic institutions are gravitat- ing, removing the physical infrastructure from the institution. As
14 COLLEGE PLANNING & MANAGEMENT / JANUARY/FEBRUARY 2019 WEBCPM.COM
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